Anyone having problems with the Xbox portion of the promo
1. Direct customer to call 1-888-237-8289
a. If they do not receive a redemption code from Best Buy within 15 days following installation
b. If they have any questions regarding the receipt of the Xbox
Calling that number will take you nowhere. They will have no idea about the Xbox promo. People on this thread called that number with the same result. Instead call Best Buy for Business 1-866-313-6282. They have know about the promotion and what is currently going on. Save your frustration and just call that number.