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Old 01-20-2013, 02:03 PM
WalterW WalterW is offline
L1: Learner
  • Jan 2013
  • 1
  • 10 WalterW is finding his bearings
  • 0
I ordered one and it said it was shipped. After a week of no updates to the shipping status, I sent and email. They said they were having trouble with their shipping status but I would get it shortly. After 4 more days passed and nothing, I received another message from another service rep that said there was a recall of these and my order was canceled and my money being refunded. That refunded is still being processed 3 days later. I sent an email asking how can they send me one email saying it was shipped and I would receive it shortly and then receive an email saying it was canceled? Which one am I to believe? No answer yet. I'm probably done with this company as I've had a number of problems with them. (shipping defective camera to shipping a ring with the wrong stones in it and it took forever for them to make good on it). When you buy, you are taking a chance on not getting it right away or getting the wrong item.