video games and guitar strings are not excluded item and still need override? Are you using a Mastercard to make the purchase?
So what confirmed items actually don't need manual override to use the coupon?
Based on what Im reading, the terms are off. There needs to be an item valued at $100 or more (that is not exlcuded) to work. So a $110 external drive, gum, and guitar strings should activate the register to automatically reduce the final price. A $90 drive, gum and guitar strings would need an override.
Again, badddddd marketing on BB's part. Seems to be a big gap between marketing and IT.