Business operations, practices, etc......SUCK.
Trying to get out of an auto-renew agreement with them is a SUPER PITA.
I agree 100%! I don't think these idiots have a clue. If they would just offer decent prices to everyone they'd probably increase their customer base and increase revenue.
XM (and Sirius to some degree) made some _terrible_ deals for content. Their operating cost shot up because of this so they are probably having a difficult time collecting revenue. IMHO, the company is simply missed managed.
I much prefer XM content to Pandora. Also, there are no worries about keeping a data connection in order to obtain content. I can drive anywhere and still pull in XM.