I have this impact drill. One of the reasons I got it was because of the high torque rating, I expected it to pull lug nuts off the car like all the other brands out there. There are plenty of video's and TV shows where impact drills do lugs and such. This drill CANNOT pull lugs nuts/bolts off the car! I emailed them probably twice and I get no response. I got an awesome deal at the time and it was new too, it good for the price I paid but I wanted better! I expect better from a brand like Porter Cable!!