It's a decent phone and I got one on this same HSN deal this past spring. I got rid of it on ebay after 2 months use. Call quality was ok, not great and kind of tinny, but it was just one of those phones I grew to dislike for not great battery life, totally plastic and flexible body, and a annoying clicking sound on many calls.
Picked up the LG L9 on the T-Mo $199. deal that included the $50. card and it's a MUCH better phone all the way around.