So, I bought one tv and used the points to buy the 2nd tv (got additional points for the 2nd tv). Returned the 1st TV got my credit back and points deducted from my accuont, so I'm negative ~15k. Now I've changed my mind and want to return the 2nd tv. I go to Sears and try to do the return but they will not give me a full refund, SYW side is saying since I owe points and will hang on to ~$200. Spent over an hour at Sears while the store manager talked to the SYW folks without luck. You would think if I tried to return both it would even out, guess not. I need to call SYW and see if I can try to sort this out.
If not I might just keep it. Or if anyone wants this TV in the Los Angeles area PM me. I bought it for $560 and would be willing to sell it for that much. TV is still in the unopened box.
So you tried to be a player and Sears didn't go for it. Hard to feel bad for you.