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Old 02-04-2013, 04:26 AM
Kenshai Kenshai is offline
L3: Novice
  • Jan 2008
  • 231
  • 53 Kenshai will become famous soon enough
  • 0
My experience has been good thus far.

Signed up on 1/13 for 1/18 installation in Best Buy. Called Time Warner number provided on the rewards website on 2/1 when I hadn't received mailer yet, CSR was friendly and was able to provide it in less than 5 minutes from the start of the conversation, on 2/2 I received the E-Mail from Best Buy saying my Xbox has shipped. Now I am just waiting for it to arrive.

I didn't contact Best Buy at all after the first interaction in store.