sorry for your hassle. they effed with me too but i was able to get everything in the end. bought a whole bunch of TVs and sold all to family and friends and mine ended up being free and i still have $280 points at sears and a nice rebate check coning from a cashback site. a win-win for everyone
Seems that sears has messed up most of the orders, in terms of sywr points, and gave varying amounts over 250,000 to people. No rhyme or reason to their system. I cancelled an order with sears and they still have not put my points back after nearly 3 weeks as well. Sywr is a joke as I have called them and they cannot answer any question without getting thoroughly confused.