Wow not even sure if you're serious... 98% is awesome by most standards. It might be slightly lower than average for an eBay seller, but it's still far from "horrible."
no actually i am serious. Ebay wont even give you discounts if you are below 99%. It ain't hard to attain 99% . Just ship fast and make your listings accurate. I'm at 99.5% and should be at 100%.