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#22
Old 03-27-2013, 09:44 PM
davesd83 davesd83 is offline
L1: Learner
  • Dec 2008
  • 2
  • 10 davesd83 is finding his bearings
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I'm confused...

In the headline it says "Acer 14" Aspire Windows 8 Laptop i5-3317U 1.7GHz 6GB 500GB | M5-481PT-6488
Touchscreen Ultrabook - Free 2 day Shipping"

and in the specs it says "Touchscreen: Yes"

Quote from Happymom2kids View Post :
I asked the seller about the touch screen.
the laptop listed is not the touch screen version.
Before you buy this laptop, you should ask the seller.
I canceled my order.


From: acer
To: xxxxxxxxxx
Subject: Re: Other: xxxxxxxxx sent a message about Acer 14" Aspire Windows 8 Laptop i5-3317U 1.7GHz 6GB 500GB | M5-481PT-6488 #251247635304
Sent Date: Mar-25-13 07:38:16 PDT

Dear rxxxxxxxxx ,

Thank you for contacting Acer Support on eBay,

Thank you for contacting us. According to researching the item it does appear there are certain versions of that model that are touch screen versions, but the one listed here does not appear to be the touch screen version. It should state in our item listing if it is a touch screen or not, and this listing does not state it is a touch screen. Would you like us to cancel this order and issue a refund?

Sincerely,
Acer Customer Support
http://stores.ebay.com/Acer


- acer