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Old 04-21-2013, 10:19 AM
crv12 crv12 is offline
L3: Novice
  • Jul 2010
  • 209
  • 105 crv12 will become famous soon enough
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note that i purchased this when it was on sale for $550. i love how light and sleek this thing looks but after 3 weeks of light use (browsing and youtube) the fan started blowing loudly and non stop even when idle. i called adorama if i can do an exchange but they say u can't once the item has been open and turned on. i had to deal with asus directly. i didn't know i couldn't do an exchange with an open item.. so just an fyi.

few things i've learned from my lil ordeal:
-best buy is also an authorized repair center for asus
-easy to deal w/ asus for me to get the laptop fixed, done in 3 days
-BB was helpful but turned me away since the guy i spoke w/ informed me it was better to deal w/ asus themselves since they dont sell the same model (i checked;yes, bb don't sell this exact item) they say it might take 2/3 weeks to replace something...
-very lucky that im from the bay area, asus repair center is in Milpitas, really near home so i dropped it off and picked it up when ready.