Sometimes "refurbished" could mean "seller refurbished" that the seller is selling the returned item, e.g many years ago when Newegg first started, that's why that did in for their "refurbished" items.
However, I just received the one I bought from TD, that is also "factory refurbished" and everything looks new.
Is everything correct? What is the model number on the charger that you received? Mine came with a car charger and not the traffic receiver. I ordered a replacement and still got only a car charger with it. The TA20 car charger is not the original unit that came with this model. I am most likely sending both units back now for a refund.