Did you find out where the pdf that the quick start guide paper talked about? The pdf that's supposed to have instruction for making a backup dvd?
Even though the start guide says the backup partition has been wiped, I was still able to make backup dvd using asus's software. I wonder if the dvd is actually usable to make restoration.
Yeah, I wasn't able to make sense out of that but I, too, was also able to make disk ISO's without any problems.