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Atom Tickets Review: Is it Legit?

There's a new movie ticketing service on the block, but is it worth it?

Ticket sales at the box office have continued to fall as more people move to popular streaming options for their film fix. The movie studios are taking this seriously and Twentieth Century Fox, Lions Gate Entertainment Corp, and Walt Disney Co. are investing more than $50 million dollars into a mobile application called Atom Tickets. Slickdealers may recognize the name from recent promotions like the B1G1 Power Rangers tickets or the many $5 off discount codes that have popped up. I decided to give the Atom Tickets service a try to see if there are any plot twists that you should be aware of.

How Does Atom Tickets work?

Atom Tickets app screenshot The basic concept of the Atom service is simple: make it as easy as possible for you to find movies and purchase tickets or even concessions. The mobile application is very slick and uses a rotary interface to help you browse movies in categories such as "New Releases" or "Special Events." Once you have found one (or several) movies, you can “Rally your Friends.” This feature sends an invite to your contacts with your movie suggestions and a four hour time frame of when you want to see the film. Your friends will then have to sign up for the Atom service to buy tickets and confirm they are going.

I fired up the Atom Tickets application and invited a friend to vote on when we should take a nostalgia trip to see the Power Rangers movie. Once invited, everyone in the group can see who else is going and even post in a group chat within the Atom application. My friend and I confirmed a time and place, and were able to buy tickets, popcorn and an over-priced beverage. Thankfully, there was no issue using one of the $5 discount promo codes listed on Slickdeals to help stomach the inflated food prices. Atom Tickets added a processing fee of around 7%, but food and ticket prices remained the same as if we had bought them at the theater. (Atom also takes into account matinee, children's and senior prices as well.) Purchasing concessions ahead of time is currently available at a limited number of theaters, but should be expanding to most partnered establishments.

I arrived at the theater about 30 minutes early and the Atom Tickets application suggested I have the theater prepare my concession order. The app also brought up a notification with the QR code for the tickets as we approached the start time. The particular theater we were at had a special line marked for “Atom Concessions Pick-up” to grab your order once the app alerts you that it's ready. Somewhat expectantly, we stood there alone and had to flag down an employee from the other normal lines to help us, but our order was ready and waiting as soon as we got the employee's attention. Also, expect some confused looks from other patrons as you are treated to the “VIP status” of having your food ready. There were no issues with scanning the QR code to enter the movie theater and we were even prompted to give a movie review in the Atom app when exiting the theater. (I gave Power Rangers a gracious 3 out of 5 in case you're curious.)

Is Atom Tickets legit?

While I was a little skeptical about Atom Tickets at first, there are a few signs that it's not just another fly-by-night ticketing service. Beyond tickets and concessions, members can also integrate programs like AMC Stubs, Regal Crown Club or Carmike Rewards into the app. And while theater variety is currently limited to mostly higher-end establishments (likely due to the cost of integration with Atom), the level of financial backing from movie studios and popular theater chains show that the market is serious about driving the success of Atom Tickets.

Differentiating From the Competition

At this point, you may be asking yourselves what was wrong with Fandango or MovieTickets.com. While there is nothing inherently broken with those services, the studios are trying to get people back into theater seats and Atom Tickets seems to be the way forward by making a trip to the theater as effortless as possible. Popular services like Fandango don't allow you to coordinate with friends or integrate voting into your plans. Plus, offering concessions sales ahead of time is a novel time-saving feature.

Atom tickets concession line Whether all of this innovation will lead to increased ticket sales is yet to be seen, but in the meantime, Atom tickets offers a better and more stream-lined experience for those of us who do want to gaze up at an IMAX screen with some over-priced snacks.

Have you tried out Atom Tickets yet? Do you feel like it's better than the established ticketing services? Let us know in the comments!

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Nolan Browning Contributor

Nolan is an avid automotive, electronic, and gadget enthusiast. If it has an engine or a processor, he can't keep his hands off it. He was introduced to Windows 3.1 in the early '90s and has been hooked ever since. Deal alerts include "mechanical keyboard," "smart watch," and "bulk candy."


20 Comments

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This comment has been rated as unhelpful by Slickdeals users
#2
I've used the Atom app to buy 10+ tickets. The process is fast and convenient. Plus, they give out lots of promo codes.

One of the best things about Atom is that you can cancel your tickets that you bought with a promo code online. Its just within a click. Fandango, on the other hand, requires you to call their C.S. I wouldn't want to call C.S. and wait 30 mins to get my $3 back.

I have never had any bad experiences using Atom.
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#3
Atom allows you to book / cancel tickets freely, this is crucial for dense urban areas where reserved seating has become the norm. Plan on a movie date night? Not sure if she'll be up for it? Buy the tickets first, front-and-center seats (well, more center and center, but you get the idea). If plans change, just cancel it. No hassle.

The deals are awesome too. Speaking of which, they have a Buy1Get2KidsFree going right now for Power Rangers, lol. Seem to be targeting a very specific audience group. nod
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#4
i used it to see Rogue One for $2. It was $5 off a matinee price. Used it on my phone, paid with apple pay on my phone. Ticket loaded on the phone and emailed to me. Went to my local AMC theatre (5 minutes before movie (read endless trailers) start) and walked straight to the door and my phone was scanned without a single problem. I only had to slow down for them to turn the scanner gun on. They have lots of deals. I plan to keep them in mind when summer movie time comes and I'll look for discounts. I even recommended the deal to my dad who isn't a big tech guy and doesn't even own a smartphone.
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#5
Sounds like exactly what AMC already does.
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#6
ATOM has been amazing so far. I like the little benefits they have every now and again, like buy a ticket to such-and-such movie this weekend, and get 5 bucks off your next ticket. They also did a holiday promo this past Christmas where you got a free ticket if you saw 3 IMAX movies in a certain timeframe. Those seem like small time bonuses, but it stacks with the normal Regal Club points..

My single gripe about the whole system is the employees at my local theater don't really seem trained in how the system works. A couple times now I've pre-ordered concessions and then stood in line (all by myself) at the ATOM pickup area, just waiting for a worker to walk away from their normal register and come hand me my food. What is the use of pre-ordering the food to be ready when you get there, if you can't find a worker to actually give you the food?
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#7
Quote from OverlordQ View Post :
Sounds like exactly what AMC already does.
yupp, except Atom covers Regal, AMC, Carmike, etc... Truth is AMC is probably the most technologically advanced movie chain with crazy Wanda money pumping into it. If you always go to AMC then Atom probably doesn't add much value except for occasional $5 offs. Oh wait we're on slickdeals, so that's enough value for you to keep both apps anyway.
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#8
Well this sucks....I figured the more talk about the Atom codes they would expire them which they did as of today. So much for saving money. I wanted to go this weekend. sigh
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#9
I used promo codes for some tickets for out of state showings that I wasn't going to make (did it for the rewards points). Several of my tickets were cancelled, as was my account, with absolutely no explanation. The tickets were free, so I can't see what their problem would be, and the fact that they never even contacted me with an explanation was an issue for me. I just went ahead and made another account with them, but it's still weird.
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#10
You sound surprised. lol That's probably what some others were doing abusing it.
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#11
I like it a lot better than fandango or other online movie ticket services. The customer service was insanely quick and responsive, i emailed them at like 3AM and got a response in about 15 minutes and we got out coupon issues sorted out.

But my problem is that not all the info on the movie times is listed. Like we used it to watch Kimi no Na Wa in english subbed last weekend. However we almost booked the wrong version of the movie in english dubbed because the movie times on the site didn't specify the movie format. We had to look it up on google and fandango to double check before booking.

That's my only advice for atom, to get more detailed movie time formats.
Ive since referred a couple of friends and I got a free movie ticket from them in return Smilie

Hope they keep up the good service!

Quote from OverlordQ View Post :
Sounds like exactly what AMC already does.
amc is a movie theater chain lol
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Last edited by WilliamS3461 April 20, 2017 at 03:26 PM. Reason: Automerged Doublepost
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#12
Does Atom charge you the "convenience fee" like those other guys? I refuse to pay an extra two or three bucks for a movie for a process that should be more convenient for THEM! It's like paying more for a digital book than a printed one. Let's see, costs less to produce and you're charging MORE money!? Reminds me of the healthcare insurance companies.
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#13
Quote from Cheesaw View Post :
Does Atom charge you the "convenience fee" like those other guys? I refuse to pay an extra two or three bucks for a movie for a process that should be more convenient for THEM! It's like paying more for a digital book than a printed one. Let's see, costs less to produce and you're charging MORE money!? Reminds me of the healthcare insurance companies.
Yeah, they do.
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#14
I've only used ATOM once during a B1G1 promo for Beauty and the Beast tickets. It was a very smooth transaction, and I'd definitely use it again! The app is great, and very intuitive.
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#15
Quote from Cheesaw View Post :
Does Atom charge you the "convenience fee" like those other guys? I refuse to pay an extra two or three bucks for a movie for a process that should be more convenient for THEM! It's like paying more for a digital book than a printed one. Let's see, costs less to produce and you're charging MORE money!? Reminds me of the healthcare insurance companies.
Join AMC Insider Stubs and then link to your Fandango and presto no more convenience fees at AMC! I don't know if Atom does the same?
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