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Costco Denies Refunds After Panic Buying

Went a little wild? Check out where to donate all your extra goods.

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Fears that supermarkets, warehouse chains and other stores could run out of certain products led to some shoppers stocking up on what they considered essential goods worth hoarding, such as cartloads of toilet paper.

Now, many retailers are reassuring there’s plenty of everything to go around for the foreseeable future.

“Limits have been implemented on certain items to help ensure more members are able to access the merchandise they want and need,” Costco’s President and CEO Craig Jelinek said in a recent statement posted online. “Our buyers and suppliers are working to ensure in-demand merchandise as well as everyday favorites are available in our warehouses.”

The result? It appears several Costco stores locations are now refusing to grant refunds on certain items.

According to photos recently shared on Twitter, some Costcos seem to have enacted a strict no-return policy on a list of high-demand products that consumers have famously hoarded: toilet paper, paper towels, sanitizing wipes, water, rice and Lysol.

Some shoppers are applauding these Costco stores’ decision.

“Thank you [Costco],” one person wrote on Twitter of the development. “Teach them a lesson on panic buying. I just hope these other stores follow your lead.” Others agreed on social media thanking Costco for its decision on not taking items back.

While it’s easy to get caught up in the moment, remember other stores could also enact modified no-return policies in the future.

If you have overstocked and need to free up some space, consider donating to those in need.

Now have too much hand sanitizer or soap? Perhaps you went a bit crazy on getting too many rolls of paper towels or antibacterial wipes? No more room for formula or diapers? National and local non-profits may be in need of some of your overstocked items.

Donating your extra items to churches, senior centers, shelters and even your neighbors who may not be so fortunate as the COVID-19 crisis continues, can be a way to get these items safely to families who need a helping hand. Check out this list of ways you can help and where you can donate supplies, food and more to those in need.

If you don’t have extra items, you can still help out in a huge way.

You and your family can consider donating blood to the American Red Cross which is facing a severe blood shortage “due to an unprecedented number of blood drive cancellations during this coronavirus outbreak.”

Check directly with any organization first on how you can best support them since many could be understaffed or unable to accept donations in the current environment.


We created a list of helpful articles and deals in one place to help you during this difficult time:

Coronavirus: Deals, Tips, and Hacks to Help Everyone Shop Smart

Our editors strive to ensure that the information in this article is accurate as of the date published, but please keep in mind that offers can change. We encourage you to verify all terms and conditions of any product before you apply.

Kim Martin

I was a writer and NYC fashion and beauty magazine editor (yes, just like Carrie Bradshaw, with fewer shoes) before moving into the digital world where I worked with Aol, Business Insider, NBC, and oversaw several new site launches. I left NYC and moved to Maui to surf before relocating to sunny LA. Since joining Slickdeals, my proudest Frontpage purchases have been several bags of Starbucks ground coffee (@$3/bag), a $30 parka (regularly $179) and a 12-pack of top tier T.P. for $4. I'm obsessed with dogs and a proud (adopted) dog owner.

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