Google Express Discounts, Deals and Coupon Codes

Google Express Review: A Convenient Alternative to Amazon Prime Now

Now a free service, Google Express offers overnight delivery to about 90 percent of the continental U.S.
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Updated April 24, 2018.

On-demand personal shopping services are becoming more popular as a result of our busy lives as well as improvements in local delivery networks, with Amazon Prime Now and AmazonFresh dominating in most metropolitan areas.

But Google Express is also trying its hand at same-day delivery service, moving in on Amazon's territory with a $25 minimum order requirement for free shipping (depending on the store) and an ever-increasing list of popular retailers like Walmart, Costco, Target, Kohl's, and more.

But is it enough to dethrone Amazon, which just added Whole Foods to its Prime Now service? Keep reading for a hands-on review of Google Express.

What is Google Express?

Google Express is a shopping app and website that offers same-day, overnight, or 2-day delivery from a variety of popular stores. Of course, your city of residence will affect retailer and delivery day availability — orders may arrive by the end of the day or up to three days later.

Google Express now serves about 90 percent of the continental U.S. after a big expansion in late 2016, with most stores offering overnight shipping. Visit google.com/express and enter your zip code to see if the service is available in your area.

While Google Express offers an eclectic mix of stores — up to 49 now for the Los Angeles area — the products available for purchase from each retailer is limited to non-perishable items. Product categories range from groceries to apparel to electronics, and more, all from trusted and established retail chains.

Google Express Free Shipping

To stay competitive with other shopping apps and services, Google Express has removed its membership system, which previously lowered the free shipping minimum order requirement to $15 for members. Now, everyone needs to meet a $25 or $35 cart value (depending on store) to qualify for free shipping; else, a $4.99 "small-order service fee" is imposed.

If you're ordering from different stores, say Kohl's and Home Depot, you'll need to meet the minimum cart value for each store in order to receive free shipping on your entire order, as well as go through separate checkout processes for each store. In my opinion, this is a less-than-ideal shopping experience, and makes it seem like Google Express is merely a shopping agent, and not an actual distributor.

Curious to try the service for yourself? Visit Slickdeals's Google Express Promo Codes & Coupons page for up to 20% off your first order.

You may also want to set a Deal Alert for Google Express to take advantage of promotional credit, like $15 to Target for Google Home device owners.

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My Experience - Pricing and Selection

Since I'm already well-integrated into Google's ecosystem, getting started with Google Express was a breeze — transactions are handled via Google Pay, and my shipping information was automatically imported. There was only one problem: I couldn't find anything I wanted to buy.

The usual grocery items that need to be replenished — milk, eggs, butter, etc — aren't available on Google Express because they won't survive an overnight trip, leaving me to only browse through superfluous items like snacks, sweets, and sodas. I was disappointed that Google Express couldn't be my one-stop shop for everyday groceries.

And while it's nice to quickly search and shop from 49 different stores at once, it's just as easy to go to each respective store's online marketplace and score free shipping directly from the source with promo codes or Shoprunner.

Google Express does allow you to add loyalty programs like Kohl's Yes2You Rewards or Walgreens' Balance Rewards, but it lacks the ability to use manufacturer coupons or store-specific promo codes — the exception is Costco, where monthly coupons are automatically applied.

As far as product pricing is concerned, it seems like Google Express is on-par with what each retailer is offering on its own site or in stores. There's also a dedicated deals section where you can shop sales by category, price, or store.

Should You Use Google Express?

For now, Google Express seems like another in-development product from the search engine giant, and is a fun experiment for the usual band of early-adopters.

Because the service sacrificed fresh produce selection in exchange for geographical reach, Google Express seems like an occasional time-saving alternative for those who don't live in areas with proper grocery delivery services like Amazon Prime Now or AmazonFresh. You won't be able to skip visits to the grocery store entirely with Google Express, but it can be an easy supplement for when you run out of non-perishable items or household goods, and simply don't feel like going out.

Aside from having a better selection of items from Costco available for delivery, it's hard for me to see any significant value added by Google Express that would make me shop there exclusively, especially when each individual store already has its own online shopping experience. It does offer a convenient shopping hub and payment option, though, that doesn't require you to have separate logins for different stores.

Now that Google Express no longer charges a membership fee, it's a great back-up service for when you need something delivered a bit quicker than what a traditional retailer can offer. We're spoiled by Amazon's 2-day shipping, but many retailers still take over a week to deliver products, and Google Express can help shorten the wait time at no additional cost.



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About the Author
Andrew Chen Staff

Andrew Chen is a longtime PC gamer, an automotive journalist and an avid deal hunter. His first PC had an 80 megahertz processor with 4 megabytes of RAM, light years away from the powerhouse gaming rigs he builds today. You can follow Andrew's high-speed sports car adventures over at 6SpeedOnline.com. As a Slickdealer for over 10 years, nothing makes him more excited than getting a freebie!


Chat with Andrew on Twitter: @slickdealsdrew


33 Comments

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#2
You didn't mention their actual delivery experience, which tells me you expect delivery to be just as smooth as Amazon's or any other retailer's. In fact, Google Express's delivery experience is miserable because it hires the absolute worst shipping companies to do the job. Every single order I made was either late or simply didn't show up. And although Google Express compensated me for missing orders, it ended up terminating my membership due to their own issues with delivery. Their Play Store reviews are riddled with similar stories.

Google Express can't compete with Amazon unless it starts using better shipping companies. And then it will have trouble keeping its prices lower than Amazon's.
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#3
Thanks for sharing, TwinCitiesHoTS! I haven't experienced any shipping issues with Google Express which is why I didn't really comment on it (I imagine this to be very location-dependent).

I hope Google Express is listening to the feedback and mandating better service from their contractors or start choosing better ones.
Quote from TwinCitiesHoTS
:
You didn't mention their actual delivery experience, which tells me you expect delivery to be just as smooth as Amazon's or any other retailer's. In fact, Google Express's delivery experience is miserable because it hires the absolute worst shipping companies to do the job. Every single order I made was either late or simply didn't show up. And although Google Express compensated me for missing orders, it ended up terminating my membership due to their own issues with delivery. Their Play Store reviews are riddled with similar stories.

Google Express can't compete with Amazon unless it starts using better shipping companies. And then it will have trouble keeping its prices lower than Amazon's.
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#4
Google Express is untrustworthy. They failed to to deliver my order on the date specified and never contacted me. When I contacted them they immediately cancelled my order without asking and told me to try the order again. No thanks. I will never be using this untrustworthy system again.
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#5
MadPoor poor poor service. I cannot emphasize enough.I ordered something from them and didn't receive. After 3 days of the due date, I asked about my package and they said it was misplaced. Awful! they refunded my amount but i wanted the product.
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#6
I was surprised to see such negative reviews of Google Express! But, everyone has their own experiences. Glad my experience with Google Express has been completely different.

I joined when Google Express started up and I have had a wonderful experience with their service.

I love the fact that I can get more out of my Costco membership by ordering from Costco through Google Express and have it delivered to my door in one day! I can order from any of the merchants they work with and have it delivered the next day. I LOVE That!

For someone who truly utilizes Costco Express it pays for itself! How? They offer coupon codes on a regular basis, usually Holidays as in spend $60. get $20. off your order.

The two merchants I order from the most are Costco and Whole Foods but they offer many different merchants to choose from.

So I say give it a go!
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#7
Bad bad bad, stay away from them. Google Express service is so bad. I was charged Tax to delivery my order to Portland, OR where we have no sale tax here. They told me because I they send the items to me from a Costco store in WA across the bridge then I have to pay the sale tax. WTF, I even get my sale tax exempt when I buy @ Costco, or Fred Meyer or any other stores that have physical store in OR. I contact customer service and they told me that I need to suck it up or return the order for free. Fk them, I don't have time for that but I will try my best to return the order and shop @ PrimeNow instead.
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#8
I was a loyal Google Express member since the Beta test in Silicon Valley. I am finally pitching my membership over the side. I am sick and tired of continual re-definition of the service, each time taking away customer benefits, without advance notice or compensation on the prepaid annual membership. First they dropped "shelf stable" fresh, then liquor/beer/wine deliveries, then they started restricting to list of things you can order.. Now, the ultimate insult added to injury, they've removed parity of pricing for Costco members, and jacked up prices of things from Costco, by my reckoning about 20-25% on average. Sorry, I'm already paying for delivery, they've just priced themselves out of my market. I guess they don't care about someone who spends $7K or more per year on the service.
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#9
I would second pilot210's frustration. I am exactly in same shock.. Really? Charging more than store price??? Minimum 15$ from each store?? why??? Am I not already paying for shipping?

Very disappointed in google express especially they started out great with real reputation of Google brand but now it's not worth it. I am not going to use it anymore and not renewing for sure...
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#10
Do not use this service ever. Purchased a Promo code for google express through Groupon. So I set aside 15 dollars a month for toiletries I figured why not give google express a try since we have promo code that has a value of $40. Granted you have to pay $15 to get the promo code. So I go to google expresses website to test this out. The concept is cool being able to choose from different stores. Get my items added to my cart get all the shipping info input and really cool it pulls my payment info from my google play subscription. So I submit the order thinking cool I just spent 15 dollars and im getting $40 worth in merchandise no I was wrong. My bank account still has charges after 3 days for the items that were purchased using a promo code. So to all you out there that like promo codes be wary of this offer. They have also refused to cancel my order and issue a refund.
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#11
I would not suggest that ANYONE use this service, as it is unreliable. After many years as a customer, I had the worst service ever today & will never use Google Express again. Ordered items while sick at home on Saturday, mysterious "delay" in delivery as of Sunday, another "delay" today, yet carrier tracking info says delivery was made already. The whole Google Express ethos is to deliver one less errand, right? Well you jerks just created an extra one for me to do after a full workday today when the items should have been here 24 hours ago. GET YOUR SERVICE RIGHT, GOOGLE! Telling everyone I know to avoid you guys at all costs unless items arriving 4 days late doesn't bother them. Oy!
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#12
I have bought 4 items from them.I was not aware that they just connect with me to supplier.Walmart has sent my stuff.They still have not sent one of the items and it has been 10 days.I have calle Google Express customer service is terrible and rude.I will not use them again.Do not use it.
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#13
Going to avoid Google Express in future. Ordered items from target to stack coupons. Placed the order on a friday with delivery set for wednesday. Today, Tuesday they inform me that one of my items is out of stock and remove it from the order, but ship the rest regardless. To return the now worthless order I have to start a return, and drop it off at ups. Customer support was not helpful.
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#14
I will also not being using Google Express for future orders. I ordered a Chromecast Ultra on sale from Target, it was not on sale anywhere else. A day later, very late at night I got a notification that the item was out of stock. I can immediately re-order at the higher price from Target on Google Express. In addition all of the Target stores within 150 miles show that the item is in stock. They clearly did not want to honor the sale price and Google will not intervene or make the vendor honor the order. In addition as others have posted Google has no inventory tracking system and can't really tell if an item is actually available or not. A store without inventory tracking? Don't waste your time.......
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#15
Google express got stuck and never my processed my order. Sad.
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