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Is Walmart's Pickup Discount Worth Getting Excited Over?

Walmart is now offering additional discounts if you choose in-store pickup on select items.

Walmart announced a new way you can save on select items by offering additional discounts when you opt to pick up your order at a Walmart store instead of having it shipped directly to you.

Initially, the Pickup Discount will be available on about 10,000 online-only items. That's a very small portion of the millions of items Walmart sells. However, the plan is to increase that to more than one million of their most popular items by the end of June, according to a Walmart press release. Items sold by Walmart's third-party marketplace are excluded from Pickup Discounts.

How Much Can You Save With Walmart Pickup Discount?

Judging by the example items referenced by Walmart, the average Pickup Discount will be about 4-5%. That's not always going to be very enticing considering you have to drive to a Walmart store to pick up your items. Take this Coleman 150 qt cooler for $111.49, which you can save $4.46 on by taking advantage of the Pickup Discount. Is that enough to forfeit the free shipping Walmart offers now after dismantling their ShippingPass program? I don't think so.

On the other hand, this 70-inch Vizio 4K TV will be $50 cheaper if you select the Pickup Discount, which brings it down to a final price of $1,648. That's $50 cheaper than any of their competitors and it's definitely enough for me to make the trip to a local store.

Why Are They Offering This Discount?

According to Walmart, this is all about "creating price transparency to empower customers to shop smarter and choose what’s best for them." That may very well be part of it, but let's be honest here. The two bigger reasons this is happening is because:

A. It's cheaper for Walmart to ship items to their stores than to your house.

B. Foot traffic is down for most brick and mortar stores, but in-store shoppers buy more products than online shoppers.

In an interview with NBC News last month, a representative for the National Retail Federation said customers who go to brick and mortar stores are there with the intent to buy and are spending more than in the past. "As consumers continue to evolve the way they shop, retailers will pay attention and modify their strategies to align with the needs and wants of their customer base," said Ana Serafin Smith, NRF's senior director of media relations.

Bingo. What better way to get people back into your stores than offering exclusive discounts when they pick up online orders in person. If they end up buying additional items while they're there, even better.

How Do I Use This to My Advantage?

If you live close to a Walmart and go to one of their stores anyways, there's no reason why you shouldn't give this a try. Especially after more items become eligible for the Pickup Discount this summer. The great thing is you don't just get one of these discounts per order, you get it on every eligible item. So there's potential for some decent savings if you're buying several things and they all have Pickup Discounts.

What's In-Store Pickup Like?

Our community generally tends to avoid in-store pickup at Walmart because of long lines or not being happy with the customer service they receive, however, Walmart is rolling out another feature that will mitigate those problems. They've been testing a Pickup Tower, which is a big in-store tower with packages that you can visit to retrieve your orders using an order number. Walmart has not said how many stores currently have Pickup Towers, but they will be adding them to more locations in the coming months, according to TechCrunch.

Since Pickup Discounts will be available on top of already marked down items, there will probably be many occasions where it makes sense for you to take advantage of it. Just remember why it's being offered when you go to pick up your order and make a conscious decision on whether you want/need to buy anything else while you're there.

Images courtesy of Walmart/Spencer Tirey, Business Insider via Field Agent

 



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About the Author
Billy Oh Staff

Billy is a longstanding member of the Slickdeals community and loves getting his hands on new tech and gadgets that he writes about here on the Slickdeals blog.


11 Comments

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#2
hate the formatting of these on mobile. not sure which of my alert triggered this notice.

while yes the pickup discount is designed to have you impulse buy from them it's only going to end up being for things you need if just you. for example Walmart has the cheapest cough drops/medicine if you buy their brand/off the 88 cent rack (not at all locations). This is true if you compare to Target, grocery stores, and CVS/Walgreens/rite aid. when your throat is killing you you will run to the closest (you are not feeling good anyway) and get what you can even if it's twice as much as Walmart. This is because Walmart is usually further away and not built locally for the majority of people. in reality if you got in your car and drove to Walmart you could buy a few packs of cough drops and save more than it costs in gas to go there.

So if your buying something and have incentive to pick it up you can check what you need to stock up on (cough meds) and do so killing two birds with one stone.

Further I guarantee shipping these items costs more than the discount provided. this lowers Walmart's costs and they pass the saving onto you.

So when you pick up that tv. don't forget to check for the seldom used essentials you need and stock up for max gas/time/cash savings. Just try not to get so mad at the check out lines and in store pickup wait. Do not buy frozen/cold goods before you do the store pickup. keep your receipt and bring your big arse tv around the store with you or maybe limit your purchases for that trip to dry goods to make it easier.
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#3
I wish they put more staff at the pickup counter. Every single time I had to press the assistance needed button and had to wait for 10 or more minutes. And every passing Walmart associate be like why is he even waiting here and pass like its nobody's business. I never prefer Walmart pickup even though I have one just a few yards away from my home.

If they really want to promote store pickup they have to up their customer service which will never happen with their underpaid staff....
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#4
I often choose in-store pickup for target, best buy, and a few others to save on shipping. But, I avoid Walmart in-store...I frankly don't care for their employee's don't give an S attitude..

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#5
There only place worst than walmart in store pick up is SEARS auto pick up orders. Am I right? Can I get a SD "heck yah!" here?
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#6
Quote :
There only place worst than walmart in store pick up is SEARS auto pick up orders. Am I right? Can I get a SD "heck yah!" here?
I don't agree with this. I've never (and I've been to all 6ish Walmarts we have within 50 miles) had a great customer service experience. I've had some "ok" ones but I never leave thinking wow that was good customer service.

The 2 sears we have locally have a pickup area that brings your order to you in 5 mins after you type in your phone number/confirmation number. Usually takes less but 5 min guarantee even if there are 10 people waiting. I think knowing I can walk in, avoid lines, and get my order in 5 minutes is pretty impressive. If Walmart had the same setup I would use in store pickup on a regular basis.
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#7
My local walmarts (we have 2 in our small town-Greenwood, SC) both are a major pain when it comes to pickup. I have waited for 30 minutes with other customers to pickup orders. The pick up location is at the fartherest most point in the store. There is a alarm panel built into the credit card reader that calls the sales associate. You can press the alarm panel and it will call a sales associate, in theory. I have waited till the alarm panel timed out and had to call the sales associate a second or third time. I have found that a much better option is to call the store and ask for help every 5 minutes. Needless to say I consider the pickup option a failure and to be avoided at any cost. If I see the new pickup tower in my stores then I will retry ship to store option.

Now, about Sears.....
We have a little Sears and there is less than a 2 minute wait. The sales person greets you as soon as you enter the store. I LOVE Sears in Greenwood, SC. I order online often and find the pickup easy as pie. I go to them for the sales I see on SlickDeals, such as hose pipes, tools, appliances and more. look around
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Last edited by EBGwd April 16, 2017 at 06:23 AM.
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#8
Depends entirely on your walmart. If you're walmart is run as good, orderly as Target, it's probably fine. I've almost never seen into that Walmart.

The ones by me are utter shit. The "good" Walmart by me is decent in many cases. It's clean, self check moves ok. But if you have to deal with people you're farked.

My real world experience.
I tried to use it on this deal $9.99 apple earpods with free instore pickup. https://slickdeals.net/f/9564548-genuine-apple-earpods-with-remote-and-mic-md827lla-9-63-tax-at-walmart-free-store-pickup?src=SiteSearch

The walmart 5 minutes from me was out of stock so i ordered and I was told my order was ready for pickup at a different one. I drove 30 minutes to the other walmart. I had to stand in the pickup line for 45 minutes JUST to pickup what we all paid for and had receipts. Maybe just 10 people in front of me all with receipts. I got to the front and of course my earpods were not there. They were still in some offsite warehouse. None on the shelves. And they had no idea when someone would make another trip to the wearhouse to get them. Not only that, they would not refund my money right there. They had already charged my visa without delivering the product to me. I went home empty handed and had to cancel and wait for my refund at home.

But on the way home i decided fark it i'll stop by the closer walmart that said they were out o stock. There was one sitting on the farking rack on the shelf. Then in the electronics department the worker refused to sell it for $9.99 even after i showed him the price on the walmart website AND the Walmart ios app. He then insulted me as wasting the time of the people in line behind me. At which point i showed everyone in line behind me the printed price match saying they match the walmart.com price (yes i printed a hard copy because i know Walmart). Everyone in line understood i was in the right. The worker flat refused to sell it to me at the price and told me to go to customer service and ask them. I went to customer service, stood in line, was checked out by the store manager and she looked at the price on the walmart app and said and i quote "you know you could have just had them price match in electronics?" I told her yes I knew but they refused and sent me here. After nearly 2 hours i got my earpods, w/o instore pickup. It was really just off the shelf and price matching.
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#9
I've had a few great experiences at my Walmart in store pickup, sadly they are all overshadowed by all the horrible experiences.
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#10
It's not really about that discount only.
It's mainly Wal-Mart pickup / free shipping + easy returns vs. Amazon snail-slow shipping (outside of Prime 2 day membership) + PITA returns.
You decide based on your situation.
WM will work better for me. For now.
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#11
Did a online pickup from WalMart yesterday. Waited in line for 30 minutes while one worker helped 3 people in front of me... wire money to Bangladesh, pickup an order and wire money somewhere else. While waiting in line the worker ran away to other checkstands when workers flicked on their checkstand lights for help. Finally my turn. Worker had to literally drag my box from the back room because it was so badly smashed and damaged that there was no structural integrity to pick it up (this is quite common in my experience). I tried lifting the box from my car to take in the house and my purchase tore out of the box slammed against the pavement. My Amazon packages never arrive like that. Shows how much care walmart takes in packaging and shipping.
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#12
Well... Maybe spend a few extra dollars and stop​ shopping at places with these terrible experiences? I mean from the stories being told, it seems many lost on the deal (time has a $ value too)
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