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Most customer loyalty programs award points for every dollar spent, offering trivial gifts after you’ve amassed a disproportionate number of hard-earned credits. But budget cell phone service provider T-Mobile is setting a new bar for customer retention by giving away free things you actually want through their T-Mobile Tuesdays app. They're even giving away shares of the company to new subscribers via the app.
Like the name suggests, a selection of gifts, services and sweepstakes are available every Tuesday for all current monthly subscribers (Pay As You Go accounts do not qualify.) Previous freebies have included a medium pizza from Domino's, $15 Lyft credit, $13 Fandango credit and a 1-year digital subscription to Bon Appétit magazine.
To activate T-Mobile Tuesdays, simply install the app on a compatible smartphone from the iTunes store or Google Play store. Alternatively, you can visit the official T-Mobile Tuesdays website. Once you’ve verified your phone number with a text message from the app, go to the section labeled "My Every Tuesday Stuff" and start unlocking some of the best customer loyalty gifts that anyone’s seen in a long time.
It’s important to note that these gifts don’t stock up or store in your account — you must unlock them on Tuesday, and any redemption codes usually expire by the next day. If you forget to check the app on Tuesday, you'll have to wait a week for another chance to get free stuff.
You can keep track of what’s being offered weekly in our T-Mobile Tuesdays deal thread:
This week's freebies include: $20 promo code to StubHub, free movie rental from Vudu, free small Frosty from Wendy's, free Lyft ride (up to $15). You also have the chance to win an additional $50, $250 or a Bucket List Experience.
While Supplies Last
As T-Mobile Tuesdays becomes more widely-known, the chances of these promotions running out increases with each passing week. I’d suggest checking the app just after midnight eastern time (9 pm west coast time) on Monday to see if new deals have populated.
Domino's Pizza has already exited the promotion as they simply couldn’t keep up with the increased demand. Each qualifying line of cell service can claim whatever is being offered that day, meaning that large families walked away with numerous pizzas — the promotions aren’t limited by households.
It looks like T-Mobile has a bit of tweaking to do in terms of program restrictions, but we should take advantage of their learning curve before they wise-up and switch to less attractive coupons or next-time-purchase discounts.
Since not every customer can or wants to install the T-Mobile Tuesdays app, there’s a way to claim your rewards via a web browser. And lucky for us Slickdealers, the website and app don’t currently communicate with each other, meaning you can claim your rewards twice!
Your mileage may vary, but here’s how I managed to get two $13 Fandango credits for a completely free night at the movies with the girlfriend.
It started with a text message reminder containing a URL and pin code. Checking around with friends, it was hit or miss who received the text message, and I couldn’t find a setting within the app to activate these notifications.
The URL from the text message took me to the T-Mobile Tuesdays website, where I entered the pin code to claim my first Fandango voucher. Then, out of curiosity, I opened the app itself and tried to re-claim the same gift. My second attempt triggered an additional text message containing a different pin code, and after entering that into the app, I received another, unique Fandango voucher.
In my excitement, I forgot to try this two-fer method with the other promotional items, like a $5 Vudu credit. But since the lack of communication between the website and app is on T-Mobile’s end, I’m going to assume that any gift that generates a unique code can be claimed twice with this method.
Enjoy T-Mobile Tuesdays while it lasts because I don’t think gifts of this magnitude and value will be sticking around for very long. I don't know who's footing the bill for these rewards, but eventually, some accountant is going to realize that this was a terrible idea (for the companies, not us!).
Images courtesy of T-Mobile.
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