23andMe offers you the opportunity to explore your genes. This innovative company provides at-home DNA tests that provide information about your ancestry and genetically-related health information. Find out where your ancestors came from and use the website's tools to compare your DNA with the results of others to find out more about your family tree.
23andMe Discount Tips
The company provides several ways to save on a variety of fun and informative DNA reports. Save even more by taking advantage of money-saving 23andMe promo codes, and get wallet-friendly discounts by purchasing multiple items.
Score Free Shipping and a Free Kit
Get a free kit thanks to the buy three, get one free 23andMe discount. The company adds free standard shipping as part of this deal, with delivery within eight business days. If you'd like to receive your purchases sooner, opt for express shipping during the checkout process. The company offers discounted standard and express shipping on all multiple-kit orders, and it provides a pre-addressed, prepaid label so you won't pay a penny to send your sample to the lab. You never need to enter a 23andMe coupon code to take advantage of these great shipping deals—the website automatically calculates the appropriate shipping rate during checkout.
Get a Refund if Analysis of Your Sample Is Not Possible
The company will provide a refund of your purchase price in the event of two sample failures. It will deduct shipping and handling costs and return the balance to you promptly.
Return Your Unused Kit Within 30 Days
If you change your mind and decide you're no longer interested in finding out about your genetic makeup, including critical information you can use to improve your health, you have 30 days to return your unused kit for a refund. Just use the pre-addressed, prepaid shipping label the company encloses in every kit to return your purchase.
23andMe Contact Information
You can reach the company to ask questions or request assistance by both email and telephone. There's an email submission form on the website. If you prefer to speak with a live person, representatives are available at 800-239-5230 seven days a week. Customer service representatives are available between 6 a.m. and 8 p.m. Pacific time Monday through Friday and from 8 a.m. until 4 p.m. Pacific time on Saturdays and Sundays.