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Do you still travel on United Airlines?

dreamland 99 18 April 16, 2017 at 09:09 PM
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After all I decided to not to travel on this flights.

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#16
United admitted to full responsibility and took all fault in the matter.

I wonder what the settlement was...
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#17
Quote from serra View Post :
I disagree, phonic. The doctor did nothing wrong. This is also why united has changed their way of handling future situations like this. They know they farked up.

Put yourself in his shoes. You got to the airport, went through TSA, waited at the gate, boarded like a herd, put your carry-on away, sat down, buckled up and then farking get told to get off?? Unacceptable.

And those overzealous control freak gate agents and flight attendants chose someone "randomly" who happened to be an older Asian man who probably don't speak English. Uh huh, yea farking right. Bullfarkingshit.
Nothing wrong??? Come on now. I don't disagree that United messed up, but they did so on a PR level. Their policies were anti-consumer and because of this, they suffered major losses from the fall out. But lets not confuse making bad business decisions leading up to the situation with the incident with the doctor itself.

Ok, let me put myself in his shoes. I go through all the motions like you mentioned and am sitting down ready to take my flight. I get randomly selected, likely because I bought the cheapest possible fare and not due to some racist agenda as you assume, and am told I need to get off the plane. I object and am rightfully upset. Eventually the police come and order me off the plane. What do *I* do at this point? I get off the farking plane because I am not going to try and fight law enforcement because I have common sense. If it turns out they acted incorrectly, I can fight them in the legal system afterwards. The fact is, when he refused to leave he was trespassing. And the police had to remove him from the plane because he refused a lawful order. So yes, he did something wrong. Did the police overreact and treat him too aggressively? Yes I think so. But he is responsible for escalating the situation in the first place.

As we all know, this doctor has a criminal history showing that he doesn't make good decisions and is willing to disregard the law for personal gain. Personally, I am shocked and appalled that he still even has his license to practice medicine based on this past. And while it doesn't justify him being treated with callous disregard, it does show what his mindset might be.

I also read that he initially volunteered to take a later flight, but then changed his mind when he found out that he wouldn't get back on a plane until the following morning.

In any case, my point still stands. United is certainly at fault that they had policies in place that caused this situation to happen in the first place. And, as I said, the only good thing to come out of this is airlines are waking up to the fact that people are tired of being treated like cattle and will hopefully be changing their policies going forward. But lets not fool ourselves into thinking the doctor is a poor innocent victim here without any blame in the matter.
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#18
Quote from phonic View Post :
Nothing wrong??? Come on now. I don't disagree that United messed up, but they did so on a PR level. Their policies were anti-consumer and because of this, they suffered major losses from the fall out. But lets not confuse making bad business decisions leading up to the situation with the incident with the doctor itself.

Ok, let me put myself in his shoes. I go through all the motions like you mentioned and am sitting down ready to take my flight. I get randomly selected, likely because I bought the cheapest possible fare and not due to some racist agenda as you assume, and am told I need to get off the plane. I object and am rightfully upset. Eventually the police come and order me off the plane. What do *I* do at this point? I get off the farking plane because I am not going to try and fight law enforcement because I have common sense. If it turns out they acted incorrectly, I can fight them in the legal system afterwards. The fact is, when he refused to leave he was trespassing. And the police had to remove him from the plane because he refused a lawful order. So yes, he did something wrong. Did the police overreact and treat him too aggressively? Yes I think so. But he is responsible for escalating the situation in the first place.

As we all know, this doctor has a criminal history showing that he doesn't make good decisions and is willing to disregard the law for personal gain. Personally, I am shocked and appalled that he still even has his license to practice medicine based on this past. And while it doesn't justify him being treated with callous disregard, it does show what his mindset might be.

I also read that he initially volunteered to take a later flight, but then changed his mind when he found out that he wouldn't get back on a plane until the following morning.

In any case, my point still stands. United is certainly at fault that they had policies in place that caused this situation to happen in the first place. And, as I said, the only good thing to come out of this is airlines are waking up to the fact that people are tired of being treated like cattle and will hopefully be changing their policies going forward. But lets not fool ourselves into thinking the doctor is a poor innocent victim here without any blame in the matter.
digging up his past is a total sucker move and coward thing to do. what does his past have to do with it? Huh remember the oscars? a hollywood tour bus full of people went up on stage with jimmy kimmel live. one of the dudes on that bus is a convicted felon that was just released. did that matter? no. and i believe whatever bad pr united tried to dig up on the doctor had the wrong person. it was a different david dao.

man, fark united. piece of shit company. i'm glad they're going down.

okay, thanks. Smilie - just like many topics on slickdeals, we can go back and forth foreverrrrr and no one will change anyone's minds so i'm putting this thread on ignore.

tah.
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#19
i stop using united when they stop using miles distance for pts.
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#20
But what about the Big Bunny ?
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#21
No. United will never see a $ of my money.
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#22
I'll never understand why people make decisions like this. Do you truly understand a businesses practices, or are you just deciding based off of one sensationalized story? If anything, the even that happened is less likely to happen again.

Regardless, I'm going to choose the airline with the best price. After that, I'm going for time of flight and convenience.
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#23
Quote from JoeA7420 View Post :
I'll never understand why people make decisions like this. Do you truly understand a businesses practices, or are you just deciding based off of one sensationalized story? If anything, the even that happened is less likely to happen again.

Regardless, I'm going to choose the airline with the best price. After that, I'm going for time of flight and convenience.
In the end, very few people really make decisions like this. However, that doesn't stop them from saying how they will never do it again publicly, even if its just for show. It's unfortunate, but most companies behave poorly. And nowadays, we actually get to hear about them getting caught in the act. But I've seen constant claims (here and elsewhere) about how someone will never order from a site, buy from a store, travel on an airline, etc. etc., until they forget about it or realize that all the options available to them are equally bad. But those promises are quickly forgotten the next time company _______ has a sale, or is the cheapest choice, or has the best schedule/availability/etc., or any other multiple things that would make people do business with them again.

For air travel in the US, we have very few options, and they each have their own cons. Compared to other international carriers, they all suck. I know people who love SouthWest, and from what I can tell they have better customer service policies, but I personally detest the idea of no seat assignment and the free for all policy they have, plus the lack of first/business class. Personally, years ago I used to loved flying Airtran. Their prices were great, their point earning options were outstanding, they were available locally to destinations I often went to, and I could upgrade to their business class (comparable to first class on other domestic flights) for <$100 on the day before departure. Unfortunately, Southwest bought them and that is no longer an option.

I am not a fan of United for reasons beyond the recent sensationalized story and would avoid them if possible anyway. But in the end, as you mentioned, if they happen to be the much cheaper choice or the best schedule, I am not going to pretend like I wouldn't pick them.
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#24
Whatever.

The incident actually happened on United codeshare partner: Republic Air. Who also codeshares for Delta and American.

United couldn't throw them under the bus because they are passing off tier-two service for tier-one price. That's one of my biggest gripes with all the airlines. I buy a Delta, American, United, etc., ticket, I want Delta, American, United service. But that's the travel world we live in today.

AND it was the AIRPORT POLICE that dragged the guy off the plane. It wasn't United or Republic.

So, it's just dumb luck that it happened to United. It easily could have been Delta or American. If you want to stop flying anyone, stop flying the codeshare partners - especially Republic.

Write your airline and complain about it. Seriously, I did that on every feedback survey and I believe that I made a difference. (I used to fly to Chicago from Harrisburg r/t two or three times a month on United. I was always on a code share with an RJ145 - the crappiest jet in commercial airlines. On EVERY feedback survey, I got I complained. I also wrote letters anytime there was a delay or bad service. They changed the route to now include mainline A320s. Which is better than the RJ145)

I am like JoeA7420. I am going to fly whoever gives me decent service at the best price.

I like United. Their onboard wifi entertainment is great. They treat their elite members pretty well.

We live in a society where we respond to sound bites and 140 character messages. And it's almost like everyone's default emotion is: outrage.

Chill out, folks. Frankly, if you don't want to fly United because this offends you. I think that's great. It's more reason for me to fly United: so you are not on my plane.

(Let the flaming begin.)
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#25
Would not prefer, would not recommend to anyone.
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