Forum Thread

Stop getting Push Notification for Frontpage deals

3,924 474 April 27, 2017 at 08:52 PM
I just switched to Samsung Galaxy S8+ and i stop getting Push notification for frontpage deals. I can get deal alerts but not front page deals.

logged off / logged back in - ( used it for 1 day - no frontpage notification at all)
cleared catch -
turned off frontage notifications
turned on frontage notifications (set to Frontpage deals (~30 days))
No frontpage notification

cleared catch
uninstalled / reinstalled app
signed in
turned off / turned on front page notification
still No Frontpage notification


also checked under settings > Apps to make sure notifications are not blocked
also checked battery settings to make sure Slickdeal app is excluded from Optimize Battery Usage settings. So slickdeal app should be always running.

Im running out of ideas. Any help?

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1

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Joined Mar 2015
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#2
Hi, shade45. We'd like to investigate and fix this issue for you and any other users with the same issue. Would you be able to go into the app --> Profile --> Settings and then click "Give Feedback" under the Extras section? Giving feedback through the app will enable us to gather some data that will allow us to start tracking down this issue.
Quote from shade45
:
I just switched to Samsung Galaxy S8+ and i stop getting Push notification for frontpage deals. I can get deal alerts but not front page deals.

logged off / logged back in - ( used it for 1 day - no frontpage notification at all)
cleared catch -
turned off frontage notifications
turned on frontage notifications (set to Frontpage deals (~30 days))
No frontpage notification

cleared catch
uninstalled / reinstalled app
signed in
turned off / turned on front page notification
still No Frontpage notification


also checked under settings > Apps to make sure notifications are not blocked
also checked battery settings to make sure Slickdeal app is excluded from Optimize Battery Usage settings. So slickdeal app should be always running.

Im running out of ideas. Any help?
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Joined Mar 2006
L8: Grand Teacher
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Original Poster
#3
Quote from lalullaby
:
Hi, shade45. We'd like to investigate and fix this issue for you and any other users with the same issue. Would you be able to go into the app --> Profile --> Settings and then click "Give Feedback" under the Extras section? Giving feedback through the app will enable us to gather some data that will allow us to start tracking down this issue.
Thanks.. just sent the feedback in the app. Let me know if I need to do anything else.

Thanks
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Joined Jul 2014
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#4
Having same issue. But I've been having on multiple phones. Galaxy s6 edge, galaxy s7 edge and now no notification at all on s8+
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Joined Jul 2010
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#5
I'm having the same issue since upgrading to the S8+. I'll do the feedback thing.
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Original Poster
#6
sent the feedback through the app and emailed the screenshot also. it has been over a week now. any fix slickdeals?
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#7
Having same issue on my s8. Sent feedback
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#8
No response and nothing from slickdeals support yet. *crickets chirping*
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#9
Yup...want to turn off front page notification too
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Boston Strong moderator
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#10
Quote from ThatJoe
:
Yup...want to turn off front page notification too
i believe that the op of this thread wanted them back on....

to turn them off in the android app, click "profile", and then you'll see a cog on the top right next to the search box. click that to access your settings (including the one to turn fp push notifications off).
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