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Forum Thread

Deal Alerts not working

136 41 June 7, 2017 at 12:02 PM
I can't seem to get Deal Alerts to function. For example, I have an alert set up for "litter" to instantly email me. However, there have been two litter deals so far today and neither has emailed me, nor do either show up in my notifications.

I had a similar issue with another deal alert last week that wasn't going off at all. Has this functionality been disabled?

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Joined Dec 2009
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#2
Have you checked your spam folder? According to the data I can see, we should've sent you an email this morning for a litter deal.
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Original Poster
#3
Quote from cgrady
:
Have you checked your spam folder? According to the data I can see, we should've sent you an email this morning for a litter deal.
Nothing in inbox or spam. The last email I've received from Slickdeals was February 7th and then they just stopped entirely. I'm also not getting notifications for anything on the website; not for responses to threads, rep, deal alerts, etc. I used to get notifications on here as well but that all stopped, too.
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Last edited by Serejai June 7, 2017 at 12:55 PM.
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#4
Kind of sideloading here but has anyone noticed a significant lag time on the mobile app vs email notification on deal alerts? Over the past few months emails have been so much faster then deal alerts through the app on my android.
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#5
Have done a lot of Google searching today and it seems that a lot of other users were affected by this same problem back in February, around the 9th/10th. According to this thread - https://slickdeals.net/f/9760751-deal-alerts - the issue was resolved for a few people but others were still reporting to the same issue.

Since my last notification was on the 7th of February I'd wager whatever was causing problems in that thread is still affecting my account.
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IGNORE ALIEN ORDERS
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#6
Chiming in on this as well. I have deal alerts configured and can clearly see I should have received alerts via email and the Android app, but I have never received one. A good friend who has been using Slick Deals forever says he doesn't receive alerts anymore either even though he used to get them regularly via email and push notification to his Android phone.

Checked spam, app settings, etc. Everything is copacetic there.
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#7
Me too, haven't had a deals email since March. They just stopped one day....
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#8
I've had the same issue. just noticed it but its probably been a few months since i have gotten emails.
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#9
Deal alerts still down?
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#10
Quote from Pctek4456
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Deal alerts still down?
they should be working ok. if yours aren't a dev/admin/etc will have to look into your account. sorry for the inconvenience in the meantime.

it might be helpful if you could could provide more info, eg when they stopped.
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#11
Quote from acesmuzic
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they should be working ok. if yours aren't a dev/admin/etc will have to look into your account. sorry for the inconvenience in the meantime.

it might be helpful if you could could provide more info, eg when they stopped.
Thanks for the update.

I was able to fix the problem by changing my email address to another and then changing it back. Now alerts and notifications are working again. Not sure what caused the mishap but I had been without SD emails for 3 days.
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#12
Quote from Pctek4456
:
Thanks for the update.

I was able to fix the problem by changing my email address to another and then changing it back. Now alerts and notifications are working again. Not sure what caused the mishap but I had been without SD emails for 3 days.
very glad to hear that! Smilie
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