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*PSA* Samsung.com Galaxy S8 S8+ UNiDAYS issues *PSA*

$488.74
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UNiDAYS Glitch is fixed. The Gear 360 promo is over!
But getting Samsung to fix the orders will be a battle!

Please keep this thread to UNiDAYS related issues as they seem to be getting lost in the other threads.

Please no asking if this or that phone works for Trade-in as there are several bloated threads filled with those questions and that debate

The gear 360 is the biggest issue. If you want it you should be fine and $49.00 will be charged making the total $537.74.

It gets tricky if you don't want the gear 360.
  • IT WILL BE ADDED TO THE ORDER AFTER YOU PLACE THE ORDER NO MATTER WHAT! IT'S IMPOSSIBLE TO STOP SCAMSUNG FROM CHARGING YOU FOR IT!
  • It will either be priced at $49 or $229
  • If you cancel using the button online it cancels the entire order
  • If you call samsung they may be able to cancel it for you but it may still ship

They charge separately when they ship the phone and gear 360 and the prices are off for both.
When the phone ships you will probably be charged more than you agreed by about $15.
http://i.imgur.com/qnZVzBI.jpg
When the gear 360 ships you will be charged about $15 less.
Fine for people who want to keep the gear 360 but not for those that cancelled it.

Samsung customer service does not seem willing or able to correct the price. Even if you show them the screenshots and a video of what happened to the prices. You might need the credit card company to step in to fix it for you in this case.
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This comment has been rated as unhelpful by Slickdeals users
Joined Feb 2017
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#2
I called samsung and told them of this issue on 6/7 and nothing has been fixed on that order yet. I then refused the delivery and they have had the phone since 6/13. I have another order placed a few days later 6/10 and that has still not been fixed either. I'll update as to how mine are resolved. If anyone has details on how long it took for any orders to get corrected please share with us.
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#3
Is the gear 360 issue only happening if you go through Unidays?
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#4
Quote from superflysocal
:
Is the gear 360 issue only happening if you go through Unidays?
I can't say since I have only experienced it with UNiDAYS and the 9 orders I've placed over the past 2 weeks
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#5
Well at least now the difference with Unidays for the 8+ is significantly different from non-unidays price where even with the 360 it is still worth it. Few days ago the price difference was about $3.
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#6
Here is a visual of the pricing mistakes samsung has repeatedly made.
One order they successfully cancelled the gear 360.
The other order they did not cancel the gear 360.
Both orders charged the incorrect prices.

Both orders showed a price of $568.83 when I pressed the place order button.

The total I was charged for the S8+ with tax was $584.79
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#7
Quote from superflysocal
:
Well at least now the difference with Unidays for the 8+ is significantly different from non-unidays price where even with the 360 it is still worth it. Few days ago the price difference was about $3.
That's very true, but no other S8 threads OP even mentions the glitch and for 100 pages people seem to be getting surprised by it. I'm hoping it's solved and gets resolved for everyone without hours wasted by samsung on hold and getting the runaround regarding refunds and adjustments.
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#8
Why the TD on this post? What am i missing? It is cause there's another thread?
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#9
Quote from electrocuted
:
Why the TD on this post? What am i missing? It is cause there's another thread?
I've created a lot of enemies by exposing samsungs scams in detail. Some call it beating a dead horse. I feel people still need to be warned and provided the information. A reputable company would have taken this seriously weeks ago and fixed it. I could care less if it gets 1000 thumbs down. If it helps one person not get scammed by samsung.com its worth my time.
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Last edited by MyMiMix June 18, 2017 at 11:04 PM.
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#10
Quote from OnePlus3T
:
I've created a lot of enemies by exposing samsungs scams in detail. Some call it beating a dead horse. I feel people still need to be warned and provided the information. A reputable company would have taken this seriously weeks ago and fixed it. I could care less if it gets 1000 thumbs down. If it helps one person not get scammed by samsung.com its worth my time.
Relax ranger bob.
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#11
Quote from Quikfinger
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Relax ranger bob.
The truth is I just hate liars and nobody has lied to me more than Samsung representatives
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#12
i thought it is a good deal. i don't see any issue removing the gear 360 from S8+ (seem like a poor device that no one uses anyways) for 40 dollar less than what i paid yesterday.

gonna to place this one and return the original one then.
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#13
So lemme get this straight. The gear 360 gets added to your order for $49 when purchasing S8+ through unidays deal? So 488 + 49? Is this still happening? And consistently?
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#14
Quote from barndogusn
:
So lemme get this straight. The gear 360 gets added to your order for $49 when purchasing S8+ through unidays deal? So 488 + 49? Is this still happening? And consistently?
It gets added to the cart. But i had no problem removing it from the cart.

Tempted to order this, but don't understand the TD. Maybe i'm missing something
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#15
Quote from electrocuted
:
It gets added to the cart. But i had no problem removing it from the cart.

Tempted to order this, but don't understand the TD. Maybe i'm missing something
Can you elaborate on how to remove the 360 from your cart. I think i read somewhere that you can press "Skip" somewhere along the line when the 360 shows up in cart?

but i also read somewhere that people claim even though they removed it from their cart, it comes back on the confirmation email.

Again just going by my recollection, don't quote me.
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Last edited by superflysocal June 19, 2017 at 01:00 AM.
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