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We're sorry... ... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.

2,241 2,570 July 21, 2017 at 11:17 AM
A few weeks back it started happening in Firefox

Quote :
We're sorry... ... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.
Now it's happening in IE since yesterday

Some sweeps require captcha to enter

Some website logins require captcha


anyone have a solution that works?
thanks

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#2
What website?

Who is your ISP?
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#3
various sweeps entries

anything that requires captcha to prove you're human

this particular one is for a sweeps I have been entering since it started. can't enter since yesterday since I can't do the captcha.
If I choose the sound, it speaks the we're sorry.....bla bla bla

ISP is Mediacom (only option for me)
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#4
Reboot your computer and your modem & router. See if that makes a difference.
Run a scan with https://www.malwarebytes.com/
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#5
Quote from jkee
:
Reboot your computer and your modem & router. See if that makes a difference.
Run a scan with https://www.malwarebytes.com/
Done all that

No difference
In searching for a solution, most users are having the issue with doing google searches.
I don't have that problem with searches; only in logging into forms that requires ccaptcha or entering the sweeps that require captcha
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#6
I was hoping rebooting your modem/router might get you a new IP address and resolve your issue but it doesn't sound like it. You should check probably run malware/antivirus scans on all your devices. Make sure you unplug your modem for a few minutes and then plug it back in.

To be through, see if there are any firmware updates for your router (if you aren't renting it), change your wifi key, turn off UPNP, and turn off WPS pin.

If none of that helps, contact your ISP and see if they can help.
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Last edited by jkee July 24, 2017 at 01:21 PM.
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#7
Quote from jkee
:
I was hoping rebooting your modem/router might get you a new IP address and resolve your issue but it doesn't sound like it. You should check probably run malware/antivirus scans on all your devices. Make sure you unplug your modem for a few minutes and then plug it back in.

To be through, see if there are any firmware updates for your router (if you aren't renting it), change your wifi key, turn off UPNP, and turn off WPS pin.

If none of that helps, contact your ISP and see if they can help.
change your wifi key? is that password?
new router; firefox was already an issue

turn off UPNP, and turn off WPS pin

don't know what this is. my computer guy is away for 2 weeks

Adding: I did try entering a sweep that uses captcha using the new private window (firefox) and it worked as it should.
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#8
Quote from LadyRam09
:
change your wifi key? is that password?
new router; firefox was already an issue

turn off UPNP, and turn off WPS pin

don't know what this is. my computer guy is away for 2 weeks

Adding: I did try entering a sweep that uses captcha using the new private window (firefox) and it worked as it should.
network key == password

UPNP is universal plug and play, it's supposed to make it easier for clueless people to setup certain things unfortunately it makes it too easy for viruses to do certain things to your router.

WPS is wifi protected setup, it provides and easier way to connect devices to your network using a pin or by pushing a button on your router. The problem is if it's enabled anybody in range of your network can hack their way in in as little as a few minutes.

My advice earlier was kind of general advice to cover a number of ways your network could be compromised and that could contribute to messages like that.

Based on what you just said though, I'd say you should do the following:
-Check your browser addons / extensions for anything sketchy
-Clear the cookies in your browser, this will require you to re-login to websites you use.
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#9
Quote from jkee
:
network key == password

UPNP is universal plug and play, it's supposed to make it easier for clueless people to setup certain things unfortunately it makes it too easy for viruses to do certain things to your router.

WPS is wifi protected setup, it provides and easier way to connect devices to your network using a pin or by pushing a button on your router. The problem is if it's enabled anybody in range of your network can hack their way in in as little as a few minutes.

My advice earlier was kind of general advice to cover a number of ways your network could be compromised and that could contribute to messages like that.

Based on what you just said though, I'd say you should do the following:
-Check your browser addons / extensions for anything sketchy
-Clear the cookies in your browser, this will require you to re-login to websites you use.

WPS IS DISABLED
UPNP--don't know where to look for this
have a password; new router with different password (installed after problem in firefox)

-Check your browser addons / extensions for anything sketchy (firefox is good and disabled a few in IE I don't need)

-Clear the cookies in your browser, this will require you to re-login to websites you use.
Have done this a few times now.

The captcha will work maybe 1 out 30 tries in firefox. Nothing in IE

(thanks for your assistance)
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#10
Try Chrome, see if it helps.

Try it from a smart phone / tablet, and see if you get the same error. If you get the same error, it's not a problem with your PC, it's a problem with your ISP / ip address. Someone in your network or neighborhood has been taken over by bots and either your ip address or a range of ip addresses have been marked as potential spam / bot sources.

If that's the case, get a VPN like Windscribe (I use it) and it may alleviate your issues. Also, test with the free Windscribe VPN (gives you a limited amount of data) and see if it resolves this. If the VPN resolves the issue, it's your ISP / local IP addresses in your area that's been blocked.
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#11
Quote from cheap_bastid
:
Try Chrome, see if it helps.

Try it from a smart phone / tablet, and see if you get the same error. If you get the same error, it's not a problem with your PC, it's a problem with your ISP / ip address. Someone in your network or neighborhood has been taken over by bots and either your ip address or a range of ip addresses have been marked as potential spam / bot sources.

If that's the case, get a VPN like Windscribe (I use it) and it may alleviate your issues. Also, test with the free Windscribe VPN (gives you a limited amount of data) and see if it resolves this. If the VPN resolves the issue, it's your ISP / local IP addresses in your area that's been blocked.

Agreed. Likely someone in your ISP is mucking this up. A couple ways to troubleshoot would be trying different ISP's - e.g. mobile network, or VPN.
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#12
Connect a different device like a phone\tablet\computer to your wifi and see if you get the same results. This will let you know if its your IP and something that your ISP can help with or something to do with your computer. You could also try hard wiring your problem device to the router.

Otherwise, create a brand new user and see if that user has the same issue. I've seen goofy crap happen when a user profile becomes corrupt in my work environment.
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#13
same problem happened to me around this time & has not started back. been like this for last week. cant enter any sweeps with captcha. i use Chrome & have charter spectrum internet. i deleted cookies/cache, disabled my bookmark extension & still wont work.

i tried from galaxy s8 using chrome on wifi & same but when i turned wifi off n used cell data it worked. so sounds like its my wifi connection.

any ideas how to fix this? its been very frustrating, esp with so many Xmas sweeps running right now.
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#14
Try this Google captcha test page:

https://support.google.com/recapt...1888?hl=en
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