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Computer Protection Plans: wise choice?

13 14 August 2, 2017 at 10:02 AM in Computers (3) Get Dell Home & Office Coupons
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When buying a new computer, how do you guys feel about the optional protection plans some companies offer?

For example, the Dell Inspiron 15 7000 Gaming laptop sells for $849.99. During checkout, the buyer can purchase an optional "3 Years Premium Support Onsite Service" plan for $149. The same model can be purchased at Best Buy with an optional "3-Year Accidental Geek Squad Protection" plan for $320.

Realistically though, how likely is it this laptop will have a hardware failure in the first three years? It would be interesting to see the historical stats on that. I suppose if I were taking the laptop with me offroading in a 1943 Willys Jeep then it would be wise to purchase a protection plan.

Thanks.

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Joined Feb 2014
L2: Beginner
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#2
It's a gamble like any warranty. I however always buy it on a laptop if it's reasonable or includes accidental damage protection. Is it worth the peace of mind to you if something happens in 3 years and you'd have to pay out of pocket how it would affect you. The odds are you won't have a major failure in 3 years, that's how they make money. Check with your credit card company as well, a lot of them offer to double the manufacturers warranty on anything you purchase automatically.

On a side note I'd never buy a geek squad warranty because then it's serviced by bestbuy and their terrible service center.


Quote from fire_water
:
When buying a new computer, how do you guys feel about the optional protection plans some companies offer?

For example, the Dell Inspiron 15 7000 Gaming laptop sells for $849.99. During checkout, the buyer can purchase an optional "3 Years Premium Support Onsite Service" plan for $149. The same model can be purchased at Best Buy with an optional "3-Year Accidental Geek Squad Protection" plan for $320.

Realistically though, how likely is it this laptop will have a hardware failure in the first three years? It would be interesting to see the historical stats on that. I suppose if I were taking the laptop with me offroading in a 1943 Willys Jeep then it would be wise to purchase a protection plan.

Thanks.
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Joined Oct 2017
Techspin
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#3
I got protection for a laptop years back and it came in handy at the end of the 3-years when the graphics card decided to conk out. I got a new laptop out of the deal, not bad! But usually I wouldn't choose that, I strongly think it's a money grab by the seller. In addition, a lot of protection plans may not cover rougher-than-average usage or usage in more extreme conditions, so buyer beware!
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#4
So even if I have broken something and it was my fault, they will fix it?
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Joined Nov 2008
L7: Teacher
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#5
I bought the accidental protection warranty because I have 3 kids. It's impossible to predict the future but I would like to be certain that I don't have to pay if it breaks.
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