Forum Thread

Deal alerts stopped working on desktop site

713 134 August 3, 2017 at 08:14 PM
I used to get deal alerts via forum pop-up, which worked just fine. They would also show on the notifications/activity page of my profile. Both have recently (24 days ago) stopped working.

Mobile alert (iOS), including push notifications and the in-app activity page, work just fine. Desktop private message alerts also work just fine. I think e-mail is ok, but I mostly ignore those (or turn them off).

Any help is greatly appreciated.

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#2
bump up
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#3
Any help?
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#4
Quote from drawz
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Any help?
Hello,

Is there a specific deal alert you're referring to or all of your active deal alerts?
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Quote from yuugotserved
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Hello,

Is there a specific deal alert you're referring to or all of your active deal alerts?
All of them.
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Quote from drawz
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All of them.
Thanks - I went ahead and opened a ticket for the development team. Will update you on the progress.
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For what it's worth, when you quoted me in this thread, I did got a pop-up notification on the desktop site as expected. It also shows on my Notifications & Activity page as well.
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#8
Quote from drawz
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For what it's worth, when you quoted me in this thread, I did got a pop-up notification on the desktop site as expected. It also shows on my Notifications & Activity page as well.
Hello,

Sorry for the late reply. It seems like quote notifications as well as the notifications for users you're following who posted deals show up fine for me. I did get a deal alert pop up notification but that was a few days ago.
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Quote from yuugotserved
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Hello,

Sorry for the late reply. It seems like quote notifications as well as the notifications for users you're following who posted deals show up fine for me. I did get a deal alert pop up notification but that was a few days ago.
I usually get several deal alert pop ups per day in the past and also looking at the iOS app. As I mentioned before, they're also not showing in my notifications & activity feed on the desktop site either (url: https://slickdeals.net/forums/usercp.php). Again, the iOS app shows everything as expected here.
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#10
Quote from drawz
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I usually get several deal alert pop ups per day in the past and also looking at the iOS app. As I mentioned before, they're also not showing in my notifications & activity feed on the desktop site either (url: https://slickdeals.net/forums/usercp.php). Again, the iOS app shows everything as expected here.
Hi, I've been looking into the missing deal alert pop ups and missing deal alert notifications on usercp, Is this issue still happening for you?
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#11
Quote from verdancy
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Hi, I've been looking into the missing deal alert pop ups and missing deal alert notifications on usercp, Is this issue still happening for you?
Yes! No change at all.
One thought I had - could there be a broken or corrupt deal alert that I've set up? I have no idea how to figure that out though.
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Quote from drawz
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Yes! No change at all.
One thought I had - could there be a broken or corrupt deal alert that I've set up? I have no idea how to figure that out though.
Did any of these threads from yesterday appear in your notification history at https://slickdeals.net/forums/usercp.php? They matched your deal alert for routers with any rating.
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Quote from verdancy
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Did any of these threads from yesterday appear in your notification history at https://slickdeals.net/forums/usercp.php? They matched your deal alert for routers with any rating.
I know this is a couple days late, but nope, none of those show. The only recent notifications there are notifications that I've been quoted in a thread (this one).
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#14
So, I don't know if this is related, but I seem to be unable to create a deal alert at all anymore. It allows me to enter/accept a keyword, acts as though it's creating the alert, then nothing.
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Quote from orn8walrus
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So, I don't know if this is related, but I seem to be unable to create a deal alert at all anymore. It allows me to enter/accept a keyword, acts as though it's creating the alert, then nothing.
Went searching on the forums because this is the case for me as well. While on Desktop (chrome), I'm unable to create a deal alert. Whether I'm creating a deal alert from the search bar or simply selecting "add alert" from the recommended alerts on the page, the page refreshes but no alert actually appears.

At first I thought this was a UI issue, so I converted to the old-school forum view to be sure, but my profile is showing 0 deal alerts even tho I've attempted to add 4-5 different ones in the past few hours.
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