Tello PayAsYouGo Policy Change - Activity Every 3 mo
With the help of this & the other forum I had switched from Ringplus to Tello PayAsYouGo service when RP service was cancelled in May.
At that time the policy was an activity within 6mo to keep your balance. I do not use the phone as I have a different service, and this is a backup
I was just checking the account and noticed a few things:
- Balance has gone down to $6.xx... 30day activity is showing a SMS.
- Checking FAQ policy has changed beginning Sept 1 2017 - It now requires activity every 3 months to keep the account active and keep the balance. I did not receive a notification from Tello regarding the policy change, and I wanted to make others aware in case you may have not received the notification, and if you do not want to loose your # or balance.
I did notify Customer service that I had not received the policy change notification in the chat and there was no response regarding why I did not receive a policy change notification.