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cannot connect to IP Camera only on 1 computer on network

1,679 427 August 16, 2017 at 11:53 PM
I have an amcrest pro IP2 camera on the internal network. I reserved the ip address in router settings, it shows as assigned to that IP address, I can access the IP address from one computer but I cant access it from another computer. There is no firewall on, there are no conflicting ports. Does anyone have any ideas why this is the case? Thanks.

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#2
Learn from your mistake and never buy any "Foscam" related item.
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Wtf, why did I even get alert for this lovely post?
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#4
Quote from ima4ltrwrd
:
I have an amcrest pro IP2 camera on the internal network. I reserved the ip address in router settings, it shows as assigned to that IP address, I can access the IP address from one computer but I cant access it from another computer. There is no firewall on, there are no conflicting ports. Does anyone have any ideas why this is the case? Thanks.

Check to see if in the firmware settings of the camera it has an IP Address filter turned on to only allow access from certain machines.
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#5
Are you only trying on 2 pc's? Try on more or phones, to see if it's there's one PC that won't work, or just that only 1 pc that DOES work.

You could also try manually assigning IPs to the PCs if you aren't already doing so. (or swap them to see if the issue follows the IP of the PC). Do the PC's have different means of connecting to the network (e.g. wired/wireless)? That would change MAC ID and could be further troubleshooting.

Check HOSTS file of the suspect PC too.

What happens when you try to access it (IE/chrome/ff?)? Does just nothing show up or...?
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#6
I can access the camera from my phones and other devices in the house. I cant access it on chrome or IE, it just says the connection timed out. The camera has a static address. If I swap out my wifi adapter to a different adapter I can see the camera. There is no IP filtering turned on. My hosts file has no entries in it. Oh and I can access all my other IP cameras from the computer except this one camera.
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Last edited by ima4ltrwrd August 17, 2017 at 08:44 AM.
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#7
If I swap out my wifi adapter to a different adapter I can see the camera.

Sounds like you found the problem. Does that adapter not have a proper IPv4 address?

Can you ping the camera? tracert?
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#8
All the other cameras amcrest?
mine is 2.4GHz only
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#9
The subnet mask is wrong somewhere can you ping or do a traceroute. The camera should not have a static address as you reserved an address for it in DHCP.
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#10
Ok so I erased the ip address reservation with the old adapter from my router. I then created a new ip address reservation with the updated mac address for the problem computer. Still no dice. I gave the IP camera a different IP and cant access the new IP with the computer. I cannot ping the IP address at all of the camera. When I do tracert it says destination host unreachable. I deleted the IP address RSVP for the ip camera. Still cant access it. The other cameras are various brands including foscam, vstar, dlink.
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Last edited by ima4ltrwrd August 18, 2017 at 09:36 PM.
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#11
did you hook it up directly to router and set it up?
set it up to connect to 2.4 on your wireless
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#12
Quote from ima4ltrwrd
:
Ok so I erased the ip address reservation with the old adapter from my router. I then created a new ip address reservation with the updated mac address for the problem computer. Still no dice. I gave the IP camera a different IP and cant access the new IP with the computer. I cannot ping the IP address at all of the camera. When I do tracert it says destination host unreachable. I deleted the IP address RSVP for the ip camera. Still cant access it. The other cameras are various brands including foscam, vstar, dlink.
Is the computer on the same subnet as the IP of the camera?

This thread is all over the place at this point. You need to try to eliminate variables and start with the most simple first.

Kill any IP reservations on the router for both the cam and computer.

Connect the camera and the computer that you're trying to access it from on the same switch (preferably with everything else temporarily disconnected from the switch if you can).

Set a static IP on the camera (not on the router) to 192.168.1.N (or whatever IP range you typically use).
Set a static IP on the computer (not on the router) to 192.168.1.a different N.
Set mask on both to 255.255.255.0
Gateway won't matter for now.
DNS won't matter for now.

Try to ping the cam.
If you can, then try to access the web interface.
If that works then you have some issue/conflict somewhere else on your net (duplicate IP, etc.).
If that doesn't work, then there's some issue with the cam or the computer.

If you're able to hit the cam from every other computer/client device, then that would tell you that it's something related to that particular computer or some specific restriction in the cam.
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Last edited by Mike A. August 19, 2017 at 07:08 PM.
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#13
Quote from ima4ltrwrd
:
Ok so I erased the ip address reservation with the old adapter from my router. I then created a new ip address reservation with the updated mac address for the problem computer. Still no dice. I gave the IP camera a different IP and cant access the new IP with the computer. I cannot ping the IP address at all of the camera. When I do tracert it says destination host unreachable. I deleted the IP address RSVP for the ip camera. Still cant access it. The other cameras are various brands including foscam, vstar, dlink.
Did you reboot the camera after you created the new reservation? The camera wouldn't care about the new reservation until it was rebooted or finally tried to release/renew the IP it had.
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#14
I have the same problem with amcrest as well. They very often failed to be connected with and the irony is even the amcrest NVR failed to connected to it. I thought it was the wifi issue and bought Netgear Orbi to re-layout the wifi. When I realized the cam itselft was the issue, I quickly returned it and switched to foscam and it works perfectly (which is puzzling since they are legally one campany)
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#15
Quote from xxalanxx
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I have the same problem with amcrest as well. They very often failed to be connected with and the irony is even the amcrest NVR failed to connected to it. I thought it was the wifi issue and bought Netgear Orbi to re-layout the wifi. When I realized the cam itselft was the issue, I quickly returned it and switched to foscam and it works perfectly (which is puzzling since they are legally one campany)

They're not the same company.

The company now known as Amcrest formerly was the exclusive US distributor (Foscam Digital Technologies) for Foscam the Chinese manufacturer (Shenzhen Foscam Intelligent Technology Co.,Ltd). It sold Foscam cameras and operated the Foscam.us domain (still has the domain) but was independent and not part of Shenzhen Foscam. Shenzhen Foscam the manufacturer ended that distributor relationship a few years ago.

At that time, Foscam the US distributor became Amcrest. It no longer sells Foscam cams. It now resells mostly relabeled Dahua cams under its Amcrest branding.

To further confuse things, Shenzhen Foscam the Chinese manufacture within the last year or so opened a US division, Foscam, Inc., which now operates as its US distributor/service group. And both Foscam, Inc. and Amcrest are located in Houston, TX.
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Last edited by Mike A. September 1, 2017 at 01:37 AM.
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