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CrashPlan extorting more money: the party's over

+18 Deal Score
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Not a slick deal but this may impact lot of slick dealers so posted here

Got an email from crashplan that they will no longer offer plans for individuals/home use, and provided two options ...here is the email..

Hello,

Thank you for being a CrashPlan® for Home customer. We're honored that you've trusted us to protect your data.

It's because of this trust that we want you to know that we have shifted our business strategy to focus on the enterprise and small business segments. This means that over the next 14 months we will be exiting the consumer market and you must choose another option for data backup before your subscription expires. We are committed to providing you with an easy and efficient transition.
WHAT DOES THIS MEAN TO YOU
We will honor your existing CrashPlan for Home subscription, keeping your data safe, as always, until your current subscription expires.

To allow you time to transition to a new backup solution, we've extended your subscription (at no cost to you) by 60 days. Your new subscription expiration date is xx/xx/2017.

YOUR CHOICES
Your first step is to consider the options below, available exclusively for CrashPlan for Home customers. Once you make your selection, no further action is required until your new expiration date. We will send you reminders well before your CrashPlan for Home subscription ends.

Option 1
CRASHPLAN - For Small Business

Migrate to CrashPlan for Small Business in a Matter of Minutes

If you're a small business, freelancer or just getting your side hustle on, quickly move your data* into CrashPlan for Small Business for the remainder of your current subscription for free. After that, enjoy 75% off the regular price for the next 12 consecutive months. Get unlimited backup at an affordable monthly price and access our intuitive administration console for managing multiple users.
CLICK TO GET CRASHPLAN FOR SMALL BUSINESS

Option 2
Carbonite

If You're Backing Up Home Computers, Easily Start Up With Carbonite

We've selected Carbonite as our exclusive partner for home users. Like CrashPlan, Carbonite provides automatic and continuous backup for all of your important files. Carbonite is also recognized for its complimentary award-winning customer support. Carbonite is offering a 50% discount on their Home and Core plans, exclusively for CrashPlan for Home users. The Carbonite and CrashPlan for Home support teams are aligned to make your transition to Carbonite quick and easy.
GET CARBONITE WITH EXCLUSIVE OFFER!
If you take no action, we will honor the remainder of your subscription and then securely delete your backup.

If you have any additional questions, please refer to our Consumer Information Page. And thank you, again, for being a CrashPlan for Home customer.

Sincerely,
Joe Payne, President and CEO of Code42
Created 08-22-2017 at 08:49 AM by TechiMan
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Community Wiki

Last Edited by amax August 22, 2017 at 10:27 PM
What happens to my cloud backups to CrashPlan Central?
Most backups to CrashPlan Central continue automatically. There is one exception: cloud backups that are larger than 5 TB cannot be migrated to CrashPlan for Small Business, due to technical platform constraints. If one of your computers has more than 5 TB of data backed up to CrashPlan Central, that computer's cloud backup is permanently lost when you migrate. That computer starts a new backup when you migrate your account to CrashPlan for Small Business. Local backups on that same computer are not affected.

48 Comments

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Joined Nov 2009
L3: Novice
188 Posts
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#3
terrible options, especially for people with multiple devices. Carbonite charges per device as does CP for Business. And depending on how much sub is left on your account, you might have as little as 2 months left before you're high and dry. Very disappointed with code 42.
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Joined Aug 2005
Cyberpunk
4,147 Posts
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#4
I knew the party would be over soon. CrashPlan got greedy and is eliminating "home" accounts to make more money. So what's out there for alternatives to these cowards? I don't like the pricey Carbonite "option."

Here's their notice:

Hello,

Thank you for being a CrashPlan® for Home customer. We're honored that you've trusted us to protect your data.

It's because of this trust that we want you to know that we have shifted our business strategy to focus on the enterprise and small business segments. This means that over the next 14 months we will be exiting the consumer market and you must choose another option for data backup before your subscription expires. We are committed to providing you with an easy and efficient transition.
WHAT DOES THIS MEAN TO YOU
We will honor your existing CrashPlan for Home subscription, keeping your data safe, as always, until your current subscription expires.

To allow you time to transition to a new backup solution, we've extended your subscription (at no cost to you) by 60 days. Your new subscription expiration date is 02/25/2018.

YOUR CHOICES
Your first step is to consider the options below, available exclusively for CrashPlan for Home customers. Once you make your selection, no further action is required until your new expiration date. We will send you reminders well before your CrashPlan for Home subscription ends.

Option 1


CRASHPLAN - For Small Business

Migrate to CrashPlan for Small Business in a Matter of Minutes

If you're a small business, freelancer or just getting your side hustle on, quickly move your data* into CrashPlan for Small Business for the remainder of your current subscription for free. After that, enjoy 75% off the regular price for the next 12 consecutive months. Get unlimited backup at an affordable monthly price and access our intuitive administration console for managing multiple users.


Option 2
Carbonite

If You're Backing Up Home Computers, Easily Start Up With Carbonite

We've selected Carbonite as our exclusive partner for home users. Like CrashPlan, Carbonite provides automatic and continuous backup for all of your important files. Carbonite is also recognized for its complimentary award-winning customer support. Carbonite is offering a 50% discount on their Home and Core plans, exclusively for CrashPlan for Home users. The Carbonite and CrashPlan for Home support teams are aligned to make your transition to Carbonite quick and easy.


If you take no action, we will honor the remainder of your subscription and then securely delete your backup.

If you have any additional questions, please refer to our Consumer Information Page. And thank you, again, for being a CrashPlan for Home customer.

Sincerely,
Joe PainInTheAss, President and CEO of Code42
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Last edited by amax August 22, 2017 at 08:57 AM.
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Joined Aug 2005
Cyberpunk
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#5
This isn't a Hot Deal by any stretch. Belongs in Deal Talk here:

https://slickdeals.net/f/10487712-crashplan-extorting-more-money-the-party-s-over
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Joined Mar 2014
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#6
never heard of this company... not even on Slickdeals...
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Joined Jul 2007
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#7
Sad to hear when I got same email. I recall seeing some deals on black Friday, anyone have any recommendations?
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Joined Apr 2006
Unslick
383 Posts
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#8
What a crap thing to do. I've recommended Crashplan to people for years and found it odd how they have been sending me a lot of emails lately trying to get me to switch over to a business plan. I bought my most recent NAS mainly because it actually could run Crashplan directly. I'm certainly not going to pay 2x the price for the same service though.
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Joined Oct 2004
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#9
Remember your thumbs up/down vote goes to the OP, not to CrashPlan. If you're ticked off at CrashPlan and want to thank the OP for the info, give this thread a thumbs up. We'll make our voice heard.
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#10
Very interesting announcement today from Carbonite. Seems like an incredibly savvy move:

http://investor.carbonite.com/rel...ID=1037927

Carbonite Grabs Market Share in Strategic Referral Deal

Code42 Software's CrashPlan for Home customers can easily transition to Carbonite
BOSTON, Aug. 22, 2017 (GLOBE NEWSWIRE) -- Carbonite, Inc. (NASDAQ:CARB), a leading provider of cloud, hybrid and onsite data protection solutions, today announced it has entered into an agreement to provide a transition path for customers from the CrashPlan for Home division of Code42 Software to Carbonite. The deal strengthens Carbonite's competitive advantage and positions the company as a leading provider of flexible data protection solutions.


Read the rest of the post using the URL above.
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Joined Oct 2008
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78 Posts
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#11
I'm a tad cynical about switching to Carbonite.. if CrashPlan couldn't make a go of it in the consumer space, why should we trust that Carbonite will?

Now one has to debate if the CP Small Business offering will stick around (I know its more than twice the price).. assume their Enterprise customers will not be happy if they exited that market.

At least CP has given more than a year's notice. Could be worse.
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Joined Mar 2009
L1: Learner
1 Posts
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#12
Am I wrong in thinking they have at least done a good job of giving plenty of time to transition? They are extending current subscriptions 2 months, on top of that if you need a long time to find a path, just switch to the small business plan (75% off) and it might actually be cheaper for the first year than the Home plan was for you.

That said, Yes I'm disappointed as a long time crashplan subscriber, their software just plain worked and that meant I felt secure in knowing my data was constantly being copied off site.
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Joined Aug 2011
L10: Grand Master
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#13
I canceled Crashplan just a few months ago.

Their Java client sucks. Wasn't able to back up anything it months because it got stuck somehow. Contacted code42, but no one ever replies back.

I'm just backing up to onedrive and Amazon S3 now. I have 1TB space on onedrive as part of my Office 365.
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Joined Sep 2009
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#14
Quote from hyteckit
:
I canceled Crashplan just a few months ago.

Their Java client sucks. Wasn't able to back up anything it months because it got stuck somehow. Contacted code42, but no one ever replies back.

I'm just backing up to onedrive and Amazon S3 now. I have 1TB space on onedrive as part of my Office 365.
I'm with you on the Java client sucking. They've promised a native app for years and never delivered. I've been thinking about switching (just re-upped for a year last month) for a while, but I didn't because I don't want to lose 3 or 4 years of incremental backups. It's not something I call on often -- that I've needed to find an OLD version of a file that's since been updated or deleted -- but it's happened.

I really have no idea how -- if even possible -- I'd bring that incremental back up somewhere else with me. Mad
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Joined Jan 2009
L4: Apprentice
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#15
That really bites. FWIW I use Back Blaze and could not be happier with them. $5/month per device or cheaper if you pay in advance. I have nothing but great things to say about them and have been using them for years.
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