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Ashley Guthrie Queen Bed Set w/ Mattress $724.25 shipped (Bed Frame, Mattress, Box Spring, Nightstand, Dresser), King $874.25

$724.25
+6 Deal Score
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Ashley Guthrie Queen Bed Set [jcpenney.com] (Bed, Mattress, Box Spring, Nightstand, Dresser) $799 - $199.75 w code 42BUYNOW = $599.25. Shipping is $125.

Bedroom set includes dresser, nightstand, bed, free Sierra Sleep mattress and box spring.
● queen bed: 63x77x44"H
● king bed: 79x77x44"H
● 6 drawer dresser: 60x16x32"H
● 2-drawer nightstand: 20x16x25"H
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$724.25
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14 Comments

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Joined Apr 2012
L4: Apprentice
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#2
749 for the king size bundle. Seems like a good deal, I wonder which Sierra mattress you get?
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Joined May 2009
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#3
Quote from nodeal2012
:
749 for the king size bundle. Seems like a good deal, I wonder which Sierra mattress you get?
Based on pictures, I think it might be this [jcpenney.com]? (pure speculation though)
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Joined Nov 2010
L2: Beginner
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#4
Stay away from JCPenny...placed an order on May 31st with a similar offer for the Rudolph set....still waiting after almost 3 months and no sign of delivery...of course they haven't charged my card...it's been a pending charge for months where the date keeps going forward every week...when placing the order the promised shipment date was June 14th, 2017. That is history now and I am still waiting for a shipment date. Unless you have the patience to wait 3 to 4 months do not buy JCPenny furniture made by Ashely. Pathetic customer service and call wait times are another joke. You will probably spend the rest of your life making calls to their customer service only to hear different answers every time you call.
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Joined Jul 2008
L6: Expert
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#5
Quote from stoneheath
:
Stay away from JCPenny...placed an order on May 31st with a similar offer for the Rudolph set....still waiting after almost 3 months and no sign of delivery...of course they haven't charged my card...it's been a pending charge for months where the date keeps going forward every week...when placing the order the promised shipment date was June 14th, 2017. That is history now and I am still waiting for a shipment date. Unless you have the patience to wait 3 to 4 months do not buy JCPenny furniture made by Ashely. Pathetic customer service and call wait times are another joke. You will probably spend the rest of your life making calls to their customer service only to hear different answers every time you call.

JCP's customer service really is a joke. Online chat is always NOT available regardless what time of the day. When you call their phoneline, wait time is always 60+ minutes. After trying for several days, I bit and waited that damn hour to talk to a live person but she ended up asked me to call the store. (I needed to cancel an online order I wasn't able to pick up). When I called the store, they told me the order should have been canceled and refunded, they didn't know why it hadn't been processed. From that point, things got right and refund showed on my card in 2 days. If JCP continues customer service or system like this, they really can go out of business sooner than later. Walmart was well-known for bad customer service but my experience has improved a lot this year; hence I shifted most of my order purchase to them from Amazon.
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Joined Sep 2009
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#6
Quote from stoneheath
:
Stay away from JCPenny...placed an order on May 31st with a similar offer for the Rudolph set....still waiting after almost 3 months and no sign of delivery...of course they haven't charged my card...it's been a pending charge for months where the date keeps going forward every week...when placing the order the promised shipment date was June 14th, 2017. That is history now and I am still waiting for a shipment date. Unless you have the patience to wait 3 to 4 months do not buy JCPenny furniture made by Ashely. Pathetic customer service and call wait times are another joke. You will probably spend the rest of your life making calls to their customer service only to hear different answers every time you call.

Agreed. I ordered on May 31st and still haven't gotten my order. I have spent hours and hours on hold with their various incompetent departments. Stay away from JCPenny.
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Joined Sep 2009
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#7
Check out their sweet "F" rating on BBB.

https://www.bbb.org/dallas/busine...no-tx-2187

If you value your time or your sanity, please do not order from JCPenney Furniture.
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Joined Feb 2013
L3: Novice
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#8
I agree. don;t order from JC penny.
still waiting for my previous order. the best part is they won;t even cancel the order.
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Joined Feb 2010
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#9
Add me to the list of unhappy furniture customers. We spent over $3k in furniture on a bedroom set and living room set. No calls or emails that it was back ordered for 3 months and they lost our couches in shipping. Customer service was the worst I have ever experienced in my life with 30-60 min wait times and no one could tell me what was going on or where the items were. They blamed the shipping company who said JCP does that often. Buy at your own risk if not in a rush to get your items. It was a battle to talk to anyone and we had to try multiple times to cancel the order. We had to go to physical store to talk to a manager who had to call the furniture customer service. They talked to the manager like they talked to us and even hung up on the manager.
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Joined Oct 2014
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#10
Do not buy major appliances from jcp, so much of pain, called many times, but still wait for my refund.
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Joined Jun 2007
L9: Master
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#11
How is this a good deal? A crappy mattress and two cheap nightstands?
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Joined Sep 2009
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#12
Quote from DrRad
:
How is this a good deal? A crappy mattress and two cheap nightstands?
Hey now, it's actually a crappy mattress, a cheap nightstand and a cheap dresser.
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Joined Jan 2015
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#13
Quote from stoneheath
:
Stay away from JCPenny...placed an order on May 31st with a similar offer for the Rudolph set....still waiting after almost 3 months and no sign of delivery...of course they haven't charged my card...it's been a pending charge for months where the date keeps going forward every week...when placing the order the promised shipment date was June 14th, 2017. That is history now and I am still waiting for a shipment date. Unless you have the patience to wait 3 to 4 months do not buy JCPenny furniture made by Ashely. Pathetic customer service and call wait times are another joke. You will probably spend the rest of your life making calls to their customer service only to hear different answers every time you call.
I totally agree. I placed an order 3 months ago and yet no shipment. Spending hours on the phone several times, they put you on hold and hang up. I finally got an email saying my order is being shipped, that was a week ago and still....nothing at the house. Stay away! They get you excited but ends up in disappointment
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Joined Dec 2008
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#14
Did anyone receive theirs yet?
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Joined Sep 2017
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#15
I have. It is cheap and looks like miniature furniture. I will be sending it back.
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