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$200 in Credit from Verizon on the Google Pixel 2 Phone - HUGE YMMV

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Before I start, I have to state that this is a huge YMMV and feel free to thumbs down all the day if it doesn't work laugh out loud

I was able to order the Google Pixel 2 XL phone from Verizon yesterday and after speaking with CSR via live chat, I also received a $170 bill credit + $30 upgrade fee waived ($200 total for those who are not good in math).

Here is what I did:

1. During the chat, I explained that I was interested in order the phone, however, tmobile was offering a promo where they offered $325 credit for customers switching over to Tmobile
2. I had this promo here to show them: https://www.t-mobile.com/offers/g...el-2-offer
3. CSR said they could not match another provider's offer since they can't discount new phones
4. I said OK, can you transfer me to a Supervisor in Customer Care dept.
5. I went through the same points with the Supervisor and asked what Verizon could offer to keep a existing customer
6. Same speech about not able to discount phones. He then said they are offering trade in value for my current phone, but I noted that the trade in values are not comparable to street values since I can sell it for more.
7. The supervisor then "looked to see what he could do"; and came back offering a $100 bill credit if I wanted to order the phone right then.
8. I said No, because some of that credit is wiped off with the $30 upgrade fee. I countered with $200 bill credit + waive the $30 upgrade fee
9. He said he could not do that, and said he can make it $200 collectivele; meaning he would waive the $30 upgrade fee and apply a $170 bill credit to make it a even $200. Additionally, this was a bill credit so I would not have to trade in my phone to get it.
10, I said OK, I can work with that and went ahead to order the phone.

He went through and applied the credit to my account while I waited (about 5 minutes) and had me login to confirm I saw the credit.

He then placed the order for the phone so he could wave the upgrade fee and again, had me confirm I could see the fee waived.

All in all, the whole chat/process took about 30 minutes with my order going through.

Some additional points:
  • You still have to order the phone through the 24 month installment plan
  • You still have to pay full price for the phone since they can't discount the phone. The bill credit is good for your monthly plan, accessories, etc.
  • You have to pay tax on the phone up front when you complete the order, which is about $60 for me

Again, this might not be worth the trouble for some and might not work for others. $200 credit for 30 mins works for me; which net/net have me paying about $750 for the XL 128gb model.
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Created 10-10-2017 at 01:09 PM by danameless
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#2
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HIDDEN
10-10-2017 at 01:23 PM
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#4
Quote from louiemingione
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What kind of phone did you trade in?
you did not read the OP
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#5
Quote from zuuku
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you did not read the OP
Sorry. What kind of phone did you have, but not trade in?
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Our community has rated this post as helpful. If you agree, why not rep shnguyen2404?
#6
Quote from louiemingione
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Sorry. What kind of phone did you have, but not trade in?
Why do you care? The bottom line is there is no trade-in.
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#7
Any deal with bill credits sucks. Glad you're happy OP.
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#8
Still too much bet it's cheaper on bf
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#9
Quote from rbraden
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Any deal with bill credits sucks. Glad you're happy OP.
He received $170 bill credit at time of order. May not be the best deal ever but doesn't suck. Monthly bill credits aren't great but a full instant credit isn't bad
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#10
Quote from HurricaneAlley
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Still too much bet it's cheaper on bf
I'm hoping Verizon has a BF promo like last year. Free pixel 2 after bill credits with trade in of select phones.
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#11
Quote from BfnC
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He received $170 bill credit at time of order. May not be the best deal ever but doesn't suck. Monthly bill credits aren't great but a full instant credit isn't bad
Gotcha. I thought they were monthly. In that case not awful.
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#12
Quote from ScottS3662
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I'm hoping Verizon has a BF promo like last year. Free pixel 2 after bill credits with trade in of select phones.
And I'm hoping for pixel 2s for $120 ($5/mo) from Best Buy like the pixel deals last year.
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#13
Quote from rbraden
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And I'm hoping for pixel 2s for $120 ($5/mo) from Best Buy like the pixel deals last year.
I don't remember anymore too many phone deals Big Grin thought it was 240 you may be right but yup waiting for it as wellWave
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#14
Quote from HurricaneAlley
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I don't remember anymore too many phone deals Big Grin thought it was 240 you may be right but yup waiting for it as wellWave
Actually, I think you're right. It was the Moto zs and maybe iPhone se's that we're $120. I'm full of misinformation today...sorry. $240 will work.
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#15
Quote from rbraden
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And I'm hoping for pixel 2s for $120 ($5/mo) from Best Buy like the pixel deals last year.
Even better
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