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Important information regarding your Citi Price Rewind Benefit

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Sorry its my first post:

Received an email from Citi Price rewind this morning.

Dear :

Please be advised that beginning October 18th, 2017, new Citi Price Rewind benefit requests must be submitted via www.citipricerewind.com, or by mail or phone at the mailing address/ phone number listed below. We will no longer process new Citi Price Rewind requests received via email or fax after this date.

Also starting October 18th, 2017, you'll be able to submit Citi Price Rewind benefit requests on lower prices you find on your own through www.citipricerewind.com.

If you have any questions, please call the Citi Card Benefits service center toll-free at 1-866-918-4670. Our representatives are available 24 hours a day.

Sincerely,
Citi Card Benefits Administration
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This comment has been rated as unhelpful by Slickdeals users
Joined Jun 2006
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#2
Same. I wonder how will they change the website to make it easier to submit a request.
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#3
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#4
The option to submit a price you found yourself doesnt work in firefox, only IE at least when I tried.
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#5
I did a price rewind through email on 10/9, just called today to check on the status since the email reply said I should hear from them within 14 days. Turns out they haven't processed it even though it was before the 10/18 deadline, said I had do it again over the phone, wtf ! Anyone here have experience with Price Rewind, is it normally this shytty? This is my 1st time using it.
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Joined Dec 2011
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#6
Quote from casetronic
:
I did a price rewind through email on 10/9, just called today to check on the status since the email reply said I should hear from them within 14 days. Turns out they haven't processed it even though it was before the 10/18 deadline, said I had do it again over the phone, wtf ! Anyone here have experience with Price Rewind, is it normally this shytty? This is my 1st time using it.
I replied to an email they sent that it would be processing within 14 days and asked if they had any updates. A day or two later on Oct 18, I receive a congrats on your price rewind. Seems like they dropped the ball and forgot about the two of us but it was pretty fast and easy once I brought it to their attention. Maybe try emailing?
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#7
Quote from dmoneyownz
:
I replied to an email they sent that it would be processing within 14 days and asked if they had any updates. A day or two later on Oct 18, I receive a congrats on your price rewind. Seems like they dropped the ball and forgot about the two of us but it was pretty fast and easy once I brought it to their attention. Maybe try emailing?
Thanks, got my price rewind credit today!
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Joined Dec 2011
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#8
Quote from casetronic
:
Thanks, got my price rewind credit today!
awesome! glad to hear you had your price rewind sorted out!!
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