Forum Thread

XFINITY MOBILE service no longer working

262 66 October 13, 2017 at 09:16 AM
I am now getting the Verizon roaming error whenever I try to dial out from my phone using xfinity mobile.

I purchased the LG phone and swapped its SIM card into my iphone 7 plus.

Everything was working well until I tried porting my other carriers number after activation; i had remaining service to use so I waited to port my number.

The port has been unsuccessful because they keep saying that my prepaid service has a LOCK on my number and it cannot be released; my prepaid service said that the number is ready to be released.

XM has picked up that my IMEI logged in service is different than the IMEI of the LG device provided by XM.

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