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Free Ecobee3 Lite w/ Free Install - Xcel Energy MN & CO customers

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Xcel Energy is offering customers in Minnesota and Colorado a free Ecobee3 Lite theromstat with free installation.

Details of the program can be found at Ecobee's website [ecobee.com] or at Xcel's website [xcelenergy.com].

The Xcel enrollment website is confusing and most customer service reps have no information on the program if you call or email. When I accessed the enrollment website, I chose "Buy a discounted thermostat," setup an account (this is different that your regular Xcel account), then requested professional installation. The website told me that I would be contacted in a few days, but did not mention the free thermostat or free install. I called Xcel and eventually learned that I was receiving the free thermostat and install and that I would be contacted by the installer.

One incompetent Xcel rep told me via email that the program had ended 12/31/16, while another rep on the Energy Expert Team told me via email that the program was ongoing but gave no useful information on how to actually enroll. If you choose to call, I suggest asking to speak to the Energy Expert Team if the general rep has no information.

If you are enrolled in Saver Switch, that enrollment will be discontinued and you will receive an $25 annual bill credit in October. If you save more than $25 with Saver Switch, it appears that you could discontinue the AC Rewards program after one year and re-enroll in Saver Switch?

Details
To request an installation, visit our enrollment portal here [xcelenergy.com].

You will be asked to set up a password for your participation in the program. You will also need your Xcel Energy account number and the email address or phone number associated with your account.

Please make sure you have central AC, a Wi-Fi network (and the password) in your home prior to signing up.

Upon installation, the ecobee3 Lite must be enrolled in the AC Rewards program. The installer will guide you through your enrollment in program.

Beyond the thermostat and the installation you will not receive any enrollment incentives. However, you will receive the annual $25 participant credit on your October bill.

Quantities are limited and not guaranteed.

Important program rules apply. Please see the Terms & Conditions for full details.

To qualify, you must be a Minnesota or Colorado Xcel Energy residential electric customer with central air conditioning and have, or install, an eligible smart thermostat listed above. You will need an internet-connected wireless network (Wi-Fi). Customers who live in apartments or condominiums are not eligible.
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Created 10-18-2017 at 07:52 AM by biffer
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13 Comments

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Joined Mar 2005
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#2
$50 rebate for PG&E in my area. But Purchase the ecobee4, ecobee3 Lite or ecobee3 thermostat at ecobee.com, Home Depot, BestBuy or Amazon.com
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Joined Jan 2011
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#3
Have you gone through the whole process yet?

I tried signing up for this a few weeks ago and never heard from Xcel. Just e-mailed them today and will call Monday if I don't get any help on that front.
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#4
Quote from ljohnson511
:
Have you gone through the whole process yet?

I tried signing up for this a few weeks ago and never heard from Xcel. Just e-mailed them today and will call Monday if I don't get any help on that front.
I registered around Oct 6 and confirmed my enrollment with the electrician on Oct 13 (apparently Xcel sends the requests in batches once each week). My install appointment email came on Oct 17. I scheduled my install for Oct 23.
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#5
Quote from biffer
:
I registered around Oct 6 and confirmed my enrollment with the electrician on Oct 13 (apparently Xcel sends the requests in batches once each week). My install appointment email came on Oct 17. I scheduled my install for Oct 23.
Just got an email back saying that it's progressing and that I would hear from them soon.
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#6
I did this on the 20th, they installed it today. Pretty sweet deal
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#7
Just joined the program and waiting to see.
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#8
I tried signing up for this today and the website is not really helpful. Was there an email sent when you enroll for the program? or should we enroll and wait for some sort of communication from Xcel energy after few days?
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#9
Quote from ppl85
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I tried signing up for this today and the website is not really helpful. Was there an email sent when you enroll for the program? or should we enroll and wait for some sort of communication from Xcel energy after few days?
I was told that Xcel sends participant enrollments to the installer in once a week batches. The installer then sends an email to the participant to schedule the installation. So the period of silence after enrolling can take a week or two. It's a dreadful system, but worth the wait.
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#10
Will Xcel run a c-wire if there is not one at my thermostat?
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#11
Quote from sreeves3
:
Will Xcel run a c-wire if there is not one at my thermostat?
Based on what the installer told me when he showed up, they would use the power extender kit that comes with the Ecobee if the existing thermostat does not already have a C-wire. I had a C-wire, so he told me that the power extender kit would not be necessary.

As an FYI, instructions for a no C-wire install are here [ecobee.com].
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Joined May 2008
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#12
Wow, looks like if we terminate within 2 years, we need to pay for removal cost of the the thermostat!

My local heating/cooling guy neighbor says saver switch is not economical, that it is more cost effective and less wear and tear on the equipment to keep the house cooler during the day instead of shutting things off and on again as frequently as the saver switch would work. I imagine this would be the same way.

Also, wife and I work out of the home, so it would not be good to have Xcel let my house get hotter while we are working here.
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#13
Why would I do this if the current saver's switch program gives me approximately $40/month credit, and this only gives me $25 year? What am I missing?
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#14
Quote from schillit
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Why would I do this if the current saver's switch program gives me approximately $40/month credit, and this only gives me $25 year? What am I missing?
You probably wouldn't want to get the Ecobee if you save that much on Saver Switch. I only saved $30 last year on Saver Switch, so it's a wash for me.
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