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[PSA] end of Harbor Mobile (T-Mobile MVNO)

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This is the email I just got. Figured I would share since I know Harbor Mobile has been popular on Slickdeals

Hey there,
Firstly, the staff at Harbor Mobile would like to thank you for your business and loyalty, and for allowing us to provide your business with its critical communications. As a reseller, Harbor has enjoyed a strong and solid relationship with T-Mobile over the years. Like many good things in life, our resell agreement with T-Mobile is coming to an end on December 1st, 2017 and the time has come for our business clients to transition to bigger and better, with all transitions completed in 30 days by December 8th, 2017. We would like to therefore offer the following options to you:

Primary Option: Harbor has identified a preferred business solution which we believe our business clients will love. Teltik Communications, a T-Mobile business reseller, is offering a business PBX communication platform service allowing you to manage your mobile communications from just about anywhere. A special offer has been put together for Harbor clients and we have worked on a simple way to migrate your service. [NOTE: There will be NO interruption of service on your plans and Teltik will honor your existing rates.] Simply reply with the following:
1. Company name
2. If a corporation, supply business tax ID (Inc, LLC etc)
3. Additionally, you may send in any official documentation (provided by state or official entity) that verifies your business. i.e. certificate of incorporation, DBA form, business license, sales and use form etc.
4. If you are self employed, a sole proprietor, contractor or similar in nature and do not have an EIN, respond with a document from an official entity stating the name of your business. This may include a business registration, DBA form, sales and use form, business license or business permit etc.
5. Once we receive business documentation your Harbor lines will be transitioned over to Teltik Communications and you will also be receiving access to their FREE PBX platform solution.
1.Company name

2.If a corporation, supply business tax ID (Inc, LLC etc)

3.Additionally, you may send in any official documentation (provided by state or official entity) that verifies your business. i.e. certificate of incorporation, DBA form, business license, sales and use form etc.

4.If you are self employed, a sole proprietor, contractor or similar in nature and do not have an EIN, respond with a document from an official entity stating the name of your business. This may include a business registration, DBA form, sales and use form, business license or business permit etc.

5.Once we receive business documentation your Harbor lines will be transitioned over to Teltik Communications and you will also be receiving access to their FREE PBX platform solution.
Additional Options:
a) You can also sign up as a customer directly on Teltik's platform at teltik.com, which includes business verification in the signup process, and receive access to their PBX solution, while transitioning over to their rates and keeping your line on the T-Mobile network.
b) Alternatively, T-Mobile direct has been pumping out some amazing promotions in terms of monthly plans, Sync-drive for your fleets, hotspot devices for your office data backup or tablet plans for when you are on the move.
b) (Although we believe that T-Mobile has the best service), you may port out to the carrier of your choice. We will support you through the process and there is no need to call T-Mobile directly.
Kindly respond with your choice at your earliest convenience. For any questions and to ensure the simple transition of your line(s) please get in touch 24 hours a day:
Harbor Mobile: 888-701-8816 or support@harbormobile.com
Teltik Communications: 888 -406-2838 or support@teltik.com

Sincerely yours,
The Harbor Mobile team
888-701-8816
Created 11-09-2017 at 03:31 PM by Wildcardz
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This comment has been rated as unhelpful by Slickdeals users
Joined Aug 2011
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#2
and if you can't provide a business name then what Frown
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#3
Got the same email also, what's the best alternative to switch to?
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#4
Quote from cr8ter
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and if you can't provide a business name then what Frown
Time to switch companies. I'm in the same boat
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Joined Jan 2008
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#5
Quote from nutsack
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Got the same email also, what's the best alternative to switch to?

Red Pocket, Mint, Tello, ....
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#6
"Although we believe that T-Mobile has the best service"

Are they kissing T-Mobile's butt in hopes of getting a renewal?
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#7
I received the same email and I am one of those fake business customers. I am thinking to switch to either Mint or Ultra mobile. I know Mint is from Ultra, but there are some who said their Mint LTE data is very slow, so maybe I will go with Ultra. I used Ultra before, and it was ok. Any thoughts?
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#8
In the same boat as many of you. Sort of sad to see the email, but curious like many of you the options other than the teltik. Debating if I really want to port to them and provide the paper work they are requesting.
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#9
Quote from modifiy
:
In the same boat as many of you. Sort of sad to see the email, but curious like many of you the options other than the teltik. Debating if I really want to port to them and provide the paper work they are requesting.
I decided to go that was with Teltik. They also credited my account on what I had as a balance with Harbor for the rest of the month even though it's "prepay." And, yes, it was seamless and painless.
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#10
Same, wish I could switch to Teltik, too.
MintSim was next choice but someone just posted this:

Quote from ChristianM19
:
Time to revive this because I just got an email about a survey on mintsim and how I'd feel if mintsim dropped its service completely.

I don't know how to feel about this
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Last edited by AnciusD November 10, 2017 at 08:21 AM.
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#11
Is Anyone using Mint Sim in NYC ? How fast/slow is it?
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#12
Quote from lyngo
:
I decided to go that was with Teltik. They also credited my account on what I had as a balance with Harbor for the rest of the month even though it's "prepay." And, yes, it was seamless and painless.
Seamless in that you didn't have to provide the paperwork or just the process? Also in their email they mention special promotion what there one other than crediting your account?

Edit: contacted HM to see what they say. I'm a contractor (no EIN) and wanted to get clarification on what they need.
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Last edited by modifiy November 10, 2017 at 10:29 AM.
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#13
Quote from lyngo
:
I decided to go that was with Teltik. They also credited my account on what I had as a balance with Harbor for the rest of the month even though it's "prepay." And, yes, it was seamless and painless.
Did you need to provide all the paperwork in the email? I don't really have a business but I am debating if it is worth the hassles to get some of the required paperwork.
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#14
I'm either going to MetroPCS or T-Mobile proper. Trying to figure out what to do
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#15
I transitioned from Harbor to Teltik today.

It was a pretty seamless process. I sent an e-mail yesterday inquiring whether there's a place for me to send an EIN as sending it over e-mail felt not safe. Loren G from Harbor replied and let me know that I can submit my information directly to Teltik with some instructions. Within a few hours, I got my account set up for Teltik.

In net, a bit annoying but Teltik does have superior plans ($30 with Harbor only got me 2.5GB without Binge-On but $30 with Teltik got me 6GB with Binge-On). My only long term concern is the potential loss of my phone number. I have been thinking about porting it over to Google Voice but there are things that I lose by doing so (I don't think I can use native SMS apps but rather I need to rely on Google Voice SMS apps).
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