Forum Thread

Not receiving email alerts for deal alerts

267 61 November 12, 2017 at 04:26 PM
As the title says. i'm using Gmail.. no idea why it's not working. I checked my g mail filters as well, nothing.

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#2
Quote from 11tybillion
:
As the title says. i'm using Gmail.. no idea why it's not working. I checked my g mail filters as well, nothing.
Hi!

I just wanted to confirm a couple of things in order to help better diagnose your issue. So I see that you have 2 active deal alerts on your account with the notification preference of email and push notification.

1. Have you been receiving Deal Alert push notifications on your phone?
2. Have you ever received Deal Alert emails? If yes, when is the last time you received one?
3. Could you also set up a Deal Alert with "Amazon" as the keyword with "Any" rating with email only as the notification method? This is really to test the deal alert system with a deal alert that will trigger frequently.

Sorry to hear you're having this issue but we will try to get it resolved as soon as possible!

Steven
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#3
Quote from swongskw
:
Hi!

I just wanted to confirm a couple of things in order to help better diagnose your issue. So I see that you have 2 active deal alerts on your account with the notification preference of email and push notification.

1. Have you been receiving Deal Alert push notifications on your phone?
2. Have you ever received Deal Alert emails? If yes, when is the last time you received one?
3. Could you also set up a Deal Alert with "Amazon" as the keyword with "Any" rating with email only as the notification method? This is really to test the deal alert system with a deal alert that will trigger frequently.

Sorry to hear you're having this issue but we will try to get it resolved as soon as possible!

Steven
1- no
2- yes in the past, it stopped some time ago. 10/13/2015
3. I will do that now thanks
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#4
No emails and I see I've had alerts Frown
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#5
Oh wow they're all in my trash folder on gmail but I can't figure out why
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#6
I think I figured it out. I was using this service called unroll.me that blocked slickdeals alerts. I believe it should work now, we'll see...
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#7
Quote from 11tybillion
:
I think I figured it out. I was using this service called unroll.me that blocked slickdeals alerts. I believe it should work now, we'll see...
glad you figured it out Smilie
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