Forum Thread

Deal alerts not working or notifying me.

34 26 November 15, 2017 at 10:01 AM
All of my alerts except for 2 are not working at all. They don't seem to be "triggered" for some reason. I've tried pausing and resuming. I've tried deleting and recreating them. I've logged off and back on. I've deleted app cache and data. I've uninstalled and installed the app.

I've seen multiple deals on the front page and popular deals page that should've set off the alerts but they don't even show up in the notifications "tab" in my profile. I've made them vague ("backpack") and I've made them specific (victorinox). No such luck.

FYI, I receive "front page notifications" just fine but not deal alerts. What am I doing wrong?

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#2
Yep...having the same problem. Hope they get it resolved very soon!! I'm missing out on some great deals.
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#3
Glad to see I'm not alone. Even the ones that work are very sporadic. Just today alone, I open up the frontpage and popular deals and see 4 or 5 shoe deals and I've only received an alert for 2.

Hopefully someone's working on a solution...
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#4
I wonder what it takes to get the attention of Mods/Devs? It looked like some of my alerts started working yesterday but now all of them stopped.

I shouldn't have to open the app every hour to catch the deals on the frontpage that my alerts have missed! I just want to know what I'm doing wrong and how to fix it!
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#5
I'm also having this same issue
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Joined Jun 2007
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#6
I have not been receiving any deal alerts, since unsubscribing from one old thread about 4 pm today. It's as if this is causing me to be unsubscribed from ALL my threads. Please help.
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Joined Dec 2012
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#7
I added a deal alert today and got a message that my deal alerts were turned off. I seem to remember this has happened a time or two in the past.
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Joined Jun 2013
Rōnin dev
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#8
Quote from CashiusKing
:
All of my alerts except for 2 are not working at all. They don't seem to be "triggered" for some reason. I've tried pausing and resuming. I've tried deleting and recreating them. I've logged off and back on. I've deleted app cache and data. I've uninstalled and installed the app.

I've seen multiple deals on the front page and popular deals page that should've set off the alerts but they don't even show up in the notifications "tab" in my profile. I've made them vague ("backpack") and I've made them specific (victorinox). No such luck.

FYI, I receive "front page notifications" just fine but not deal alerts. What am I doing wrong?
Quote from scsiguru
:
Yep...having the same problem. Hope they get it resolved very soon!! I'm missing out on some great deals.
Quote from CashiusKing
:
Glad to see I'm not alone. Even the ones that work are very sporadic. Just today alone, I open up the frontpage and popular deals and see 4 or 5 shoe deals and I've only received an alert for 2.

Hopefully someone's working on a solution...
Quote from CashiusKing
:
I wonder what it takes to get the attention of Mods/Devs? It looked like some of my alerts started working yesterday but now all of them stopped.

I shouldn't have to open the app every hour to catch the deals on the frontpage that my alerts have missed! I just want to know what I'm doing wrong and how to fix it!
Quote from avoni
:
I'm also having this same issue
Quote from sandbeach
:
I have not been receiving any deal alerts, since unsubscribing from one old thread about 4 pm today. It's as if this is causing me to be unsubscribed from ALL my threads. Please help.
Quote from Slickone_
:
I added a deal alert today and got a message that my deal alerts were turned off. I seem to remember this has happened a time or two in the past.

Hi,

Sorry for the delayed response, we believe this should be fixed as off last night and you should be getting the alert emails now. No more missing emails Missing.


Please reply/pm me if this is not the scenario.


P.S.: Owls needed more Cheetos and memory to deliver the emails Witch
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Last edited by whovian November 22, 2017 at 07:44 AM.

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#9
Still nothing here. Last deal I had set up an alert for posted 13 hours ago and I found it by looking on the app, not a notification.
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#10
Most of mine are fixed now. I miss one every once in a while that I catch on the frontpage but 90+ % of them actually alert me so it's loads better!

I imagine there's a huge surge in usage during the holidays but it's nice to know that words aren't falling on deaf ears and you guys work hard to fix these issues. Thanks!!
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#11
Still not all alerts are firing ,and it has been on and off for me for months now. For example, I missed the "H&R Block" deal posted 11/29.
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#12
Quote from whovian
:
Hi,

Sorry for the delayed response, we believe this should be fixed as off last night and you should be getting the alert emails now. No more missing emails Missing.


Please reply/pm me if this is not the scenario.


P.S.: Owls needed more Cheetos and memory to deliver the emails Witch
Quote from schouse13
:
Still nothing here. Last deal I had set up an alert for posted 13 hours ago and I found it by looking on the app, not a notification.
Quote from CashiusKing
:
Most of mine are fixed now. I miss one every once in a while that I catch on the frontpage but 90+ % of them actually alert me so it's loads better!

I imagine there's a huge surge in usage during the holidays but it's nice to know that words aren't falling on deaf ears and you guys work hard to fix these issues. Thanks!!
Quote from Sunday
:
Still not all alerts are firing ,and it has been on and off for me for months now. For example, I missed the "H&R Block" deal posted 11/29.
You need to quote the dev or PM him if you want him to get notification about your post.

Devs are busily working on the backend of things and not always watching the forum page. Smilie
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#13
I'm not getting any notifications either.

Just noticed this deal on the front page.
https://slickdeals.net/f/10986499-first-alert-z-wave-smoke-detector-carbon-monoxide-alarm-26-54

I have a deal alert with multiple versions of the phrase "Z-Wave" and received no notification despite having the phrase in the title of the deal
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#14
Quote from Schooby
:
You need to quote the dev or PM him if you want him to get notification about your post.
Sure thing. Who is the Dev?
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Joined Dec 2005
n00b extraordinaire 8^)~
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#15
Quote from Sunday
:
Sure thing. Who is the Dev?
In this case, the dev that had replied in thread about this issue was whovian
Quote from whovian
:
Hi,

Sorry for the delayed response, we believe this should be fixed as off last night and you should be getting the alert emails now. No more missing emails Missing.


Please reply/pm me if this is not the scenario.


P.S.: Owls needed more Cheetos and memory to deliver the emails Witch
But for future reference, it would be to whichever dev had replied in thread if any Smilie
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