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Hoover Quest 1000 Robot Vacuum for $279.99 with free shipping at BJs.com

$279.99
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UPDATE (12/18/2017): I purchased and tested this vacuum, then posted a write-up here comparing it to an iRobot Roomba.

----------


Hello, I hope you are doing well.

BJs.com [bjs.com] has Hoover Quest 1000 Robot Vacuum with Wi-Fi Technology (BH71000) on sale for $279.99. Shipping is free.

Author's Notes about BJ's
  • BJ's Wholesale Club is a membership-only warehouse club similar to Costco Wholesale and Sam's Club.
  • Usually, non-members will have to pay a 5% surcharge; however, this product does not have a surcharge for non-members.
  • There is no sales tax for people who do not reside in the 16 states in which BJ's does business:Connecticut, Delaware, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Ohio, Pennsylvania, Rhode Island, and Virginia.
  • Because I do not have a BJ's locally, I opted to purchase at Walmart.com and will file for a Citi Price Protection, just in case I need to easily return the product.
Author's Note about the Vacuum
  • I have been researching and shopping for a vacuum with WiFi connectivity for the last few weeks, and this is the one I have decided on. Its retail price when it was released in November 2016 was $699.99, and it has since hovered around $450 to $550.
  • Its $699.99 price meant that it was comparable to the iRobot Roomba 900 series. This Hoover has features such as smart mapping, which most low-end ($150 - $300) and mid-tier ($301 - $600) robotic vacuums do not have.
Product Features
  • Local Wi-Fi-enabled Quest 1000 can easily be operated and scheduled from all of your devices, making everyday cleaning more convenient
  • Hoover app maps your home, so you are able to view, schedule and direct your Quest 1000
  • Tri-Clean System utilizes a side brush, an advanced brush roll and powerful suction to effortlessly pick up dirt, dust and pet hair
  • Lithium-Ion Technology creates enhanced performance on hard floors and carpet to give you a superior clean
  • QuestNav 3.0 Technology provides laser mapping, which enables the Quest 1000 to intelligently navigate your home for the most efficient clean
  • When the battery is low, the Quest 1000 returns to the docking station to recharge
  • If cleaning wasn't complete when battery was low, it will automatically return to its previous location to continue cleaning.
  • Powered by an advanced lithium-ion battery for 120 minutes of fade-free runtime, ensuring your Quest 1000 is always ready to achieve a superior clean
  • Powerful suction, durable design and increased power delivers enhanced performance on hard floors and carpet, perfect for cleaning everyday messes throughout your home
  • Includes robot vacuum, docking station, power adapter, 2 side brushes, replacement filter, screwdriver, clear furniture pads, cleaning tool, owner's manual
  • Warranty: 1 year limited
Enjoy!
Tofu Vic
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#2
Anyone have any info on this vacuum? Good or bad?
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#3
Quote from ashotofclarity
:
Anyone have any info on this vacuum? Good or bad?
Thank you for asking. I wanted to include ratings information in the post above, but it was already pretty lengthy.

It's difficult to find reviews outside of those from customers on Amazon.com [amazon.com] and Hoover.com [hoover.com]. The only thorough review I have found is from Reviewed.com [reviewed.com], which has a short accompanying video [youtube.com] (the video contains less details).

The review was written on 10/06/2016, right after the vacuum was released. This means that the reviewer was comparing the vacuum at its price of $699.99 to other vacuums at that price point. For me, I think it's a good deal to pay $279.99 for a vacuum that is similar to, but not nearly as good as, $700+ vacuums. The author wrote:
Quote :
The Hoover Quest 1000 has three major competitors: the Dyson 360 Eye ($999), the Neato Botvac Connected $699, and the iRobot 980 ($899). All three are high-end, WiFi-enabled robot vacuums.
Biggest con:
Quote :
The Hoover Quest got into fewer places than some cheaper, but more aggressive, models. The reason for this is that the more gentle a robot vacuum is, the less likely it is to scuff your furniture or get stuck.
Bottom line:
Quote :
The Quest costs less than the Dyson and the iRobot, but offers comparable dirt pickup. The Neato retails for around the same price and cleans better—which is why it remains our top pick.
TheWirecutter.com released an article earlier this year titled, The Best Robot Vacuums [thewirecutter.com]. There was a short note about this vaccum:
Quote :
We also tested the Hoover Quest 1000 [wclink.co], which was one of the more affordable room-to-room navigating bots at the time of its release but is now nothing special. It gets confused and gives up cleaning so easily (sort of like the Dyson and Samsung models) that we don't think it's worth considering.
I hope this helps,
Tofu Vic
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Last edited by TofuVic November 29, 2017 at 12:34 PM.
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#4
Hoover and BJ's.com. LMFAO laugh out loudlaugh out loudlaugh out loud
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#5
Thank you Tofu Vic for a comprehensive posting and providing review links.

I too have been interested in a robot vac & have been researching a bit. It gets confusing. I want the newer navigation technology, WiFi connectivity, good cleaning, reliable (not getting stuck), good battery or return to dock & resume after re-charge. I was contemplating the iRobot Roomba 960. Right now, it looks like the BBB YMMV deal for $480 is the best option for that. Then I read about another model, like Neato Connected, and think that could probably work well too. Hmm.

I didn't even know about the Hoover Quest 1000 until your post. Damn, it has great value at this price point. I've read some of the reviews. I'm concerned if it will get stuck on my area rugs over hard wood surface or chair legs or if it will be able to find it's way back to the dock with a large downstairs floor plan. I'd like to run it unattended - set it & forget it. I've read mixed reviews about that not working that well.

Interesting that the wirecutter review summarily dismisses this model as nothing special. Hmm.

It seems that Hoover has been improving the firmware to fix earlier problems. This model has the higher-end features of the Roomba 960. Although some have had issues, many have had great experiences.

I like the no sales tax of BJs (for me; I'm in CA).

Damn you Tofu Vic! I might just order this! Smilie

*UPDATE: pulled the trigger... ordered!
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Last edited by BruDeal November 30, 2017 at 10:49 AM.
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#6
Quote from TofuVic
:
Thank you for asking. I wanted to include ratings information in the post above, but it was already pretty lengthy.

It's difficult to find reviews outside of those from customers on Amazon.com [amazon.com] and Hoover.com [hoover.com]. The only thorough review I have found is from Reviewed.com [reviewed.com], which has a short accompanying video [youtube.com] (the video contains less details).

The review was written on 10/06/2016, right after the vacuum was released. This means that the reviewer was comparing the vacuum at its price of $699.99 to other vacuums at that price point. For me, I think it's a good deal to pay $279.99 for a vacuum that is similar to, but not nearly as good as, $700+ vacuums. The author wrote:
Biggest con:
Bottom line:
TheWirecutter.com released an article earlier this year titled, The Best Robot Vacuums [thewirecutter.com]. There was a short note about this vaccum:
I hope this helps,
Tofu Vic
Thank you for the post
This adds to my conundrum. Seems like this is a great vacuum. After a lot of reading I had convinced myself that the shark was the best deal. In general, shark is great in vacuum technology and their entrant into the robo vacuums was something which I thought would be good. I'm not very sure about Hoover except that years ago I had a cheap Hoover that didn't do it's job very well.
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#7
Can anyone compared to the Roomba 900 series?
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#8
I wonder why such a huge price drop
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#9
Quote from doema
:
I wonder why such a huge price drop
My guess is since Hoover is late to the party, and this model offers nothing special compared to their competitors in similar price range, so people went with the more reputable robot vacuum manufacturers, such as iRobot and to a lesser extent Neato. Also, since word-of-mouth is still the best form of advertising, if people's friends/families/neighbors have an iRobot, most likely they will get an iRobot as well. Therefore, Hoover couldn't compete at the same level and, thus, has to lower their price...significantly it seems.
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Quote from kida182001
:
My guess is since Hoover is late to the party, and this model offers nothing special compared to their competitors in similar price range, so people went with the more reputable robot vacuum manufacturers, such as iRobot and to a lesser extent Neato. Also, since word-of-mouth is still the best form of advertising, if people's friends/families/neighbors have an iRobot, most likely they will get an iRobot as well. Therefore, Hoover couldn't compete at the same level and, thus, has to lower their price...significantly it seems.
That's a good analogy.

Also, this is probably Hoover's first foray into this market. First entries are more towards gathering sales data and adjusting market strategies. They also come with more failure rates. Most likely Hoover will release future versions with higher prices and extra features.

I am a little wary of them giving up on this segment and stopping support by not updating software, etc
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#11
Quote from BruDeal
:
Thank you Tofu Vic for a comprehensive posting and providing review links.
You're welcome. I know it's a bit strange to share somewhat subpar reviews for a thread I posted, but I want to make sure any interested buyers are fully informed.

Quote from BruDeal
:
Interesting that the wirecutter review summarily dismisses this model as nothing special. Hmm.
As I stated, I think the couple reviews are based on the high retail price of the product, and the price is now 60% off the retail price.

One other thing to note is this product is still between $450 and $550 at other retailers. BJ's had this product for $479.99 until earlier this month, and the sale price of $279.99 will end on 12/24/2017. BJ's, like other wholesale clubs, usually already has lower prices on many products compared to retailers like Amazon and Best Buy, so $479.99 is already a discounted price in itself.

Quote from BruDeal
:
I too have been interested in a robot vac & have been researching a bit. It gets confusing. I want the newer navigation technology, WiFi connectivity, good cleaning, reliable (not getting stuck), good battery or return to dock & resume after re-charge. I was contemplating the iRobot Roomba 960. Right now, it looks like the BBB YMMV deal for $480 is the best option for that. Then I read about another model, like Neato Connected, and think that could probably work well too. Hmm.
I enjoy learning about consumer products, so I have spent a considerable amount of time this year researching robot vacuums. Every item you listed as an attribute are also features I want; unfortunately, based on the testing reviews I have read and watched, there are very few robot vacuums that can achieve all of that well, and they all command very premium prices.

I don't really mind paying $700 for a top-of-the-line robot vacuum, but after thinking about it, I feel like I'd be doing that more so because I think the tech is cool and it would be less so about cleaning. I actually don't mind using a manual vacuum regularly and - believe it or not - find it a bit soothing when I clean my residence... haha. So because of that, I don't think I should spend that much money on a "tech toy."

Quote from BruDeal
:
I didn't even know about the Hoover Quest 1000 until your post. Damn, it has great value at this price point. I've read some of the reviews. I'm concerned if it will get stuck on my area rugs over hard wood surface or chair legs or if it will be able to find it's way back to the dock with a large downstairs floor plan. I'd like to run it unattended - set it & forget it. I've read mixed reviews about that not working that well.

It seems that Hoover has been improving the firmware to fix earlier problems. This model has the higher-end features of the Roomba 960. Although some have had issues, many have had great experiences.
I agree and also want a set-it-and-forget-it vacuum. That said, at a sub-$300 price point, most robot vacuums don't even have mapping, and those that do aren't perfect when it comes to multi-room cleaning.

And so, it is because of this that I have actually canceled my Walmart.com order (I had said earlier that I ordered from Walmart.com and was planning to do a Citi Price Protection to get the BJs.com price). Instead, I ordered a iRobot Roomba 895 from Kohls.com. The Roomba 895 does not have mapping, so I'll be trying out its more random navigation to see how well it can clean multiple rooms. If after a few days I notice that it isn't venturing about the residence enough, I'll likely return it and purchase his Hoover directly from BJs.com. (For the Roomba 895, I paid $407.99 and I'll earn $80 in Kohl's Cash, effectively making the price $327.99.)

Quote from BruDeal
:
I like the no sales tax of BJs (for me; I'm in
CA).
I'm in San Francisco, California, so the lack of sales tax is actually pretty significant in savings.

Quote from BruDeal
:
Damn you Tofu Vic! I might just order this! Smilie

*UPDATE: pulled the trigger... ordered!
After I read that you purchased it, I did a chat with BJs.com and am hoping this will be helpful to you:
  • Is the return policy for BJ's members and non-members is the same?
    • Yes.
  • What is the return policy on this product?
    • There is a 90 days return policy on this item. You may ship the item back to us via UPS.
  • Would I be paying for the shipping fee?
    • If nothing is wrong with the item, you will be responsible for shipping.
My thinking is that if the product isn't cleaning very well or its navigation is severely lacking, that should fall under the category of something being wrong with the product.


I hope this super lengthy response is of some help!
Tofu Vic
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#12
Quote from sam_ay
:
Thank you for the post
This adds to my conundrum. Seems like this is a great vacuum. After a lot of reading I had convinced myself that the shark was the best deal. In general, shark is great in vacuum technology and their entrant into the robo vacuums was something which I thought would be good. I'm not very sure about Hoover except that years ago I had a cheap Hoover that didn't do it's job very well.
I was also highly considering the Shark ION ROBOT 750, and even placed an order for it that I ended up canceling today. With the 750 being effectively $209.99 ($279.99 - $70 Best Buy gift card) and me having to pay sales tax, the Hoover 1000's price is almost the same. Both Shark and Hoover are new competitors in the robot vacuum arena, having both entering the market in 2016.

By the way, the Shark robot vacuums are likely built or co-built by EcoVacs. For more information, check out this post I wrote.

Tofu Vic
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So bought this last week. Setup is a pretty big pain in that you download the app, scan the vacuum, then connect to the vacuum wifi, then connect to your home wifi. It's stupid and will fail to connect a few times most likely.

Then the app is unable to updatr firmware for some reason, so I have no idea if it's up to date with the latest firmware that fixes various issues.

5/10 so far.
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#14
Quote from philburg2
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So bought this last week.
Thanks for sharing your experience. How is the cleaning and mapping? Also, if you have multi-room cleaning, does the vacuum return to its home base?

Quote from philburg2
:
Setup is a pretty big pain in that you download the app, scan the vacuum, then connect to the vacuum wifi, then connect to your home wifi.
Is this how other robot vacuums connect? I have two PetSafe Smart Feed pet feeders [amazon.com] and they connect the exact same way.

Thanks,
Tofu Vic
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#15
Quote from TofuVic
:
...I think the couple reviews are based on the high retail price of the product, and the price is now 60% off the retail price...
Yah. I think one is more critical when the price is high - there are higher expectations.

Quote from TofuVic
:
...based on the testing reviews I have read and watched, there are very few robot vacuums that can achieve all of that well, and they all command very premium prices.
...
I agree and also want a set-it-and-forget-it vacuum. That said, at a sub-$300 price point, most robot vacuums don't even have mapping, and those that do aren't perfect when it comes to multi-room cleaning.
<sigh> I want it all for $300.

Quote from TofuVic
:
...And so, it is because of this that I have actually canceled my Walmart.com order (I had said earlier that I ordered from Walmart.com and was planning to do a Citi Price Protection to get the BJs.com price). Instead, I ordered a iRobot Roomba 895 from Kohls.com. The Roomba 895 does not have mapping, so I'll be trying out its more random navigation to see how well it can clean multiple rooms. If after a few days I notice that it isn't venturing about the residence enough, I'll likely return it and purchase his Hoover directly from BJs.com. (For the Roomba 895, I paid $407.99 and I'll earn $80 in Kohl's Cash, effectively making the price $327.99.)
Wait, you can't do that! Not after I ordered mine based on your credible expertise. Was looking to have shared risk. hug Well, good luck with your Roomba. Hope it finds its way into all the rooms. laugh out loud

Quote from TofuVic
:
I'm in San Francisco, California, so the lack of sales tax is actually pretty significant in savings.
Indeed! It sweetened the deal.

Thank you for the info about the return policy. I hope I don't need to use it. Thanks for all your other info & commentary!

Quote from philburg2
:
So bought this last week. Setup is a pretty big pain in that you download the app, scan the vacuum, then connect to the vacuum wifi, then connect to your home wifi. It's stupid and will fail to connect a few times most likely.

Then the app is unable to updatr firmware for some reason, so I have no idea if it's up to date with the latest firmware that fixes various issues.

5/10 so far.
I read about others on Amazon being very frustrated with the connectivity and mobile app setup. Some of the low reviews were because of this. I hope that once the app install / connection challenges are over-come that the product works well, in particular, not getting stuck and returning to the dock. Let us know how that goes.
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