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Chase Price Protection for Black-Friday 2017 not being honored.

113 28 December 1, 2017 at 12:04 PM
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Last Edited by Alamgirian6329 December 1, 2017 at 09:05 PM
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Bought an item on Blackfriday Sale, but the item was not delivered until yesterday. Called chase today, and the rep states that effective 11/29/17, BlackFriday, Holiday Sales etc will not be covered under price protection.

Even though item was purchased while the item was purchased, the rep stated that it will not be covered. If I knew, I would have put it on Discover card or Citi card instead.

Anyone else with this experience ?

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Joined Jan 2004
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#2
Quote from Alamgirian6329
:
Bought an item on Blackfriday Sale, but the item was not delivered until yesterday. Called chase today, and the rep states that effective 9/29/17, BlackFriday, Holiday Sales etc will not be covered under price protection.

Even though item was purchased while the item was purchased, the rep stated that it will not be covered. If I knew, I would have put it on Discover card or Citi card instead.

Anyone else with this experience ?
How precisely did you buy something on Black Friday that was covered if beginning roughly 2 months prior it wasn't? Crazy long shipping time or something??
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#3
Quote from LivninSC
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How precisely did you buy something on Black Friday that was covered if beginning roughly 2 months prior it wasn't? Crazy long shipping time or something??
Sorry - meant November 29,2017 - policy changed 2 days ago.
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#4
What's the official definition of "holiday sales" per Chase? This is a huge grey area.
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