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Using an old Circuit City Advantage Plan

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Not sure how many remember the deal on the KEF KHT2005IIMP deal ( just before Circuit City closed their doors. The 10 year mark is coming up and I'm sure some of you will want to claim the warranty.

Anyways, question for those of you who have used the warranty since CC closed. What kind of service did you get through the warranty company now servicing the old Advantage Plans? I'm being told they'll give me the price I paid and not the replacement value of the speakers. Anyone else run into this issue?
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