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FRYS screwed me over. AVOID!!!

+1 Deal Score
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Tried to purchase 2 monitors on Black Friday.
They never have delivered, keep telling me its on back order.
Have no intention on working with me for a similar product, what a joke to deal with.
Customer service is a disaster.
Go elsewhere, used to like this store.
Created 12-22-2017 at 07:18 AM by housley
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Joined Jun 2005
L9: Master
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#2
Yea frys customer service is pretty bad. Had a turntable that got damaged in shipment that they didnt pack right. Tons of hoops to jump thru, giant pita.
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Joined Jan 2013
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#3
They're a pretty crappy company, and I would not be sad to see them get murdered by Amazon. The big box stores are struggling right now.
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Joined Jan 2018
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#4
fry's has the worst customer service ever. Ordered a Yamaha receiver and received a camera stand, and bag. There wasn't a packing slip/receipt (wtf) to make the rma process any smoother. Sent them back their package Well over a month waiting only to have them ship back the same box of shit. During that time I discovered many other complaints similar to mine.
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Joined Jan 2012
L10: Grand Master
6,316 Posts
310 Reputation
#5
I had a problem with a washing machine, that they did not install properly. For months they played their games with me. Manager not there, in a meeting, manager will call you back and never would, employees would laugh at me. I had to call their headquarters in CA. They sent out someone to take pictures of the water damage and the pictures disappeared. Had to make a 2nd call to headquarters before they finally settled with me. I will never buy from this awful company
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