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Anti-Frys

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I've been seeing deals on here for years from frys so a couple months ago I signed up for their promo list. I'm black Friday I ordered a set of the well cameras. After a month they send me an email that they aren't coming. Now after having my money for a month they say it'll be after Christmas before I get a refund. I ask to speak to a manager and they put me on hold for like 5 more minutes then hang up.

First and last order with them. Sorry for the rant. I know it's not that big of a deal they just pissed me off and I wanted to gripe.
Created 12-23-2017 at 11:49 AM by a3b2c1r46
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Joined Feb 2008
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#2
They sometimes sell opened box, customer's returned as new.
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Joined Mar 2006
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#3
Fry's doesn't seem to be doing too well. I went there yesterday to get a projector screen, and nobody wanted to help. Just kept giving excuses that they couldn't look for it even thought it was clearly available in store. I gave up after a while, and the staff was least bothered by the fact that they lost a sale, and a customer.
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Joined Feb 2005
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#4
Fry's Wilsonville has been a complete dump for at least a decade.
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#5
I love Frys!!!!!!
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#6
The guy I spoke with on the phone was polite but it was obvious he didn't want to or couldn't help me. I just felt like it's pretty crappy to hold my money for a month then wait till two days before to tell me they can't fill it. I looked u the FTC guidance on online orders. They're in compliance but they certainly don't have to worry about any more orders from me.
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#7
Quote from a3b2c1r46
:
The guy I spoke with on the phone was polite but it was obvious he didn't want to or couldn't help me. I just felt like it's pretty crappy to hold my money for a month then wait till two days before to tell me they can't fill it. I looked u the FTC guidance on online orders. They're in compliance but they certainly don't have to worry about any more orders from me.
How did you pay for it? Credit card?
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Joined Jan 2008
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#8
The obligatory - F*CK FRYS!!!!

Amazon and Microcenter are eating their lunch. I hope they continue to do so.
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Joined Dec 2009
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#9
I don't see much purpose in this thread, but I agree that, based on my long experience, Fry's is crap. At least their online business is. They often advertise great deals, but then try to actually find them available for shipping when they are supposed to be live. Meh.
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Joined Nov 2007
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#10
I've got two orders from around Black Friday that are still in backorder status. Nothing that I'm that concerned about, but it would be frustrating if I had intended on them being a Christmas gift.
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Joined Apr 2013
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#11
My luck with Fry's is 50/50. I have found fantastic bargains and then I've had my share of false advertising. Just like the clearance deals they are running now - 90% of advertised deals can't be picked up in-store, can't be shipped and can't be delivered locally (if they are available). Well, how the heck do you buy them? Customer services is definitely not their concern or priority, and to find deals you've got to be familiar with the store layout and stocking system. I've recommended Fry's to a few coworkers, who said they would never go back because finding stuff was impossible and sales clerks were unhelpful.

But, at least their inventory database is more accurate and up-to-date than Walmart's brickseek.
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