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Question about tmobile family plan

3,423 338 December 24, 2017 at 09:06 PM
I am curious what is the most efficient least painful way of getting rid of 2 family members from the family plan. I am the main line holder can I call and ask for 2 new sim cards (I know it would cost me, but I don't mind eating that cost) which would deactivate their phones with the old sim cards I would assume? Also I have 2 brand new sim cards in my hand can I some how put that info on the SIM cards myself by calling so I don't have to pay for 2 new sim cards?

Basically what I want to do is get them out without having to deal with them they have no access to my tmobile online account. Any feedback much appreciated.

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Joined Mar 2004
L7: Teacher
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#2
If you are main line holder you can remove members from your plan, you can call customer service and just remove those numbers from your plan.
I did it last year.
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Joined Oct 2008
L8: Grand Teacher
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Original Poster
#3
Thanks for the response what I am afraid is I have 3 free lines for life. I don't know fully, but my understanding is if I cancel a line it would alter the free lines for life. I honestly rather cancel his line and let it end, but I am also trying to not lose the lines. I don't fully trust sometimes tmobile if I call and ask since they don't always know the answers for it. Thats why I thought I rather get his line and try to give to someone else.
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just being slick
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Joined Mar 2004
L7: Teacher
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#4
Maybe I am not clear about the issue.
Do you want to remove someone from YOUR plan and you do not care about new number or do you want to keep number and cut access to that number but keep number for yourself?
For #1 call tmobile.
For #2 get a new card on ebay for $4 and register new sim with number.
I had #1 case.
Tmobile will charge you 20 for new sim, $4 ebay sim works just fine.
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Joined Nov 2005
L10: Grand Master
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#5
You can go into store and provision a new sim. It will take effect immediately and the old sim will no longer work. Old phone/sim will usually give "sim not provisioned" error.
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