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Office Depot Not Price Matching Amazon.com!!

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Not sure when this happened, but I tried to price match toner that I bought from Office Depot to Amazon.com and apparently, OD price matching policy changed to now only match Walmart, Target, Staples and Best Buy. Plus, it's only one price match per item, so if you order 2 of the same thing, you can only price match for one of the items.

First Staples stops offering rewards for online purchases, now OD stops price matching Amazon. Makes it harder and harder to not send my dollars to Amazon and shop with these guys. This is coming from someone who spends ~$3k/month in office supplies.

My workaround is now to match Walmart, which hopefully will continue to fight Amazon...
Created 01-08-2018 at 07:57 AM by skoopie
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Joined Jul 2012
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#2
$3k a month in office supplies?

That's a lot of paper being wasted IMHO.

You might want to look at how to cut down by improving system processes.
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#3
Paper is only part of the order. Bulk of it is stationary, toner ($$$), filing/folders, etc. which are used in a large office.
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#4
stationary is paper, filing folders are made of paper / cardboard which all came from pulp from trees.

you wouldn't need toner if you don't use paper so...

all of these are dependent on how you run your business processes / systems that require these. an improvement of the process should target paper waste.

I remember my days in medical manufacturing where my boss was so attached to paper that we were spending obscene amounts in office supplies. a systems process refinement initiative was launched and we cut down annual expenditure in office supplies among other things.

Don't you save files into electronic format to cut down on filing alone?

Saving them into electronic format and using email saves printing paper too...
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Last edited by medbuyer January 8, 2018 at 08:39 AM.
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#5
Post was about a price match, not a critique or advice of business practices..
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#6
replies were relevant to help you reduce your workload by not price matching to every single retailer...

you got better things to do rather than price matching every time you need office supplies.
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#7
Been a while for the amazon match. You could have done a search and found another thread noting that.

It's been forever since they only price matched one item.

If you find amazon to be cheaper just go there. You can get discounted amazon cards if you're watching for deals throughout the year.
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#8
"tried to price match toner that I bought from Office Depot to Amazon.com"

If this is accurate - that you first bought it at OD, and THEN tried to get a match, I believe most price matching policies won't allow that. Typical is to match other retailers at the time of purchase (not afterwards), and also to match themselves if they drop the price during some time window after your purchase (so if it goes on sale at OD after your purchase).

Is that what it was? After the fact PM to a different retailer?

The limit one has been there for a while, but in my experience, it is commonly waived. In fact as a bonus, they usually tell me it because I am such a valued customer. And I don't buy 1/100th the stuff the OP buys.

I once tried to PM something in-store at Staples, where they very actively promote Amazon price matching. My Amazon printout had a little prime logo on there, meaning you get free shipping if you have Prime. The lady at the checkout refused to match it because it was a special price from a membership program giving me discounted prices. I called BS on that, asked for the mgr, and after some rudeness from the Staples cashier, of course the PM was honored.

So if you're in the "right" there's a good chance there will a manager somewhere who will see the obvious and do the right thing, even if the front line people are trained to do the opposite. Good luck.
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