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Best Place to repair Lenovo Thinkpad Laptop, which is out of warranty?

2,141 52 January 12, 2018 at 10:50 AM
What is the best Place to repair Lenovo Thinkpad Laptop T430S?

I thought Lenovo would the one - they have a process in which they are going to per-authorize $650 it appears.

They can not give me an estimate until the laptop is with them - if I do not agree to repair, they will ship it back and no charge.

They have a disconnected departments - can not speak to another dept nor the guys can escalate the matter.

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#2
The laptop is over 5 years old, it may be time to move on. You're probably not going to find a place that will repair it much cheaper than buying a refurbished one. I would look for computer repair shops in your area, lots of them do free diagnostics/quotes.
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#3
Why don't you tell us a little bit about what's wrong with it? If it's as simple as the power jack or a dark (but not broken) screen then it can be repaired fairly easily and at reasonable cost. Much more than that and it may be time to move on.
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#4
Quote from Noddy
:
Why don't you tell us a little bit about what's wrong with it? If it's as simple as the power jack or a dark (but not broken) screen then it can be repaired fairly easily and at reasonable cost. Much more than that and it may be time to move on.
Mouse button ()R+L click) below the touch pad stopped working

There is another pair of buttons above the touch pad - they work.

Lenovo does not have these parts.

It came with Win 10 installed and was working - later stopped - is there a software issue?
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#5
Quote from ms2000
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Mouse button ()R+L click) below the touch pad stopped working

There is another pair of buttons above the touch pad - they work.

Lenovo does not have these parts.

It came with Win 10 installed and was working - later stopped - is there a software issue?

Ahhh...if all that is wrong is a couple of defective mouse click buttons on the touch pad, then gently wipe the keyboard clear of any debris and dust and then blast the keyboard with some compressed air to clean it off. You can also try to reinstall the touch pad driver from the manufacturer. If that fails to fix the issue, then go buy a $20 usb wireless laptop mouse and use that instead. Not worth spending ANYTHING to fix a crummy touch pad.
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#6
Quote from ms2000
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Mouse button ()R+L click) below the touch pad stopped working

There is another pair of buttons above the touch pad - they work.

Lenovo does not have these parts.

It came with Win 10 installed and was working - later stopped - is there a software issue?
I'm betting it's better than 90% that it's a software issue instead of a physical error.

Take a Linux boot disk and boot the laptop with that. If the Mouse magically starts to work then you *Know* it's a driver/windows issue.
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#7
I agree it sounds like it could be a software issue. If the machine came with Windows 10 it must have been used as this is a older machine.
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Vague questions receive vague answers . . . . . .
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#8
Quote from DC
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I'm betting it's better than 90% that it's a software issue instead of a physical error.

Take a Linux boot disk and boot the laptop with that. If the Mouse magically starts to work then you *Know* it's a driver/windows issue.
1) Do u recommend a place to download a Linux boot disk ?

2) Below are the drivers from Lenovo - there are two drivers for Mouse and Keyboard - one says "Synaptics ThinkPad UltraNav Driver for Windows 10 (32-bit, 64-bit)" - is that the right one? I tried to reinstall on the mouse as well one that is unrecognized (says ACHI something) - no luck
https://pcsupport.lenovo.com/us/e...ch=PK0WGZH
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Quote from ms2000
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1) Do u recommend a place to download a Linux boot disk ?
There are umpteen different flavors of Linux and as many different ways to make a bootable disk.
Try this one:
https://www.lifewire.com/create-u...ve-2202085
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#10
Quote from Noddy
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There are umpteen different flavors of Linux and as many different ways to make a bootable disk.
Try this one:
https://www.lifewire.com/create-u...ve-2202085
Is there one that is readily made to download?
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Quote from ms2000
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Is there one that is readily made to download?
Just grab this ISO https://www.ubuntu.com/download/desktop

Then using a burning software package that can make a bootable Disk from an ISO to burn it to a disk.
Be careful not to simply burn the file to disk as that won't be bootable. You must use the make a Bootable disk from ISO option.
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#12
Quote from ms2000
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Is there one that is readily made to download?
Quote from DC
:
Just grab this ISO https://www.ubuntu.com/download/desktop

Then using a burning software package that can make a bootable Disk from an ISO to burn it to a disk.
Be careful not to simply burn the file to disk as that won't be bootable. You must use the make a Bootable disk from ISO option.
ms2000 that's the rub - there's all sorts of readily available downloads - but making the USB bootable is where you have to do a bit of work. Not hard, just follow the steps - and the article I linked is really about as easy as it gets... and was also recently updated which is why I chose that one for you.
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Quote from DC
:
Just grab this ISO https://www.ubuntu.com/download/desktop

Then using a burning software package that can make a bootable Disk from an ISO to burn it to a disk.
Be careful not to simply burn the file to disk as that won't be bootable. You must use the make a Bootable disk from ISO option.
Or use Rufus to turn a USB Flash Drive into a bootable drive https://rufus.akeo.ie/
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Quote from ms2000
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Are these good to make bootable usb?
https://www.youtube.com/watch?v=uWO3vif7hTw
https://www.youtube.com/watch?v=pVCxkbZnEgA
They are harder then you need. Rufus as linked to above is easy, free, and the most reliable I have found.
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