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I cannot successfully change my Slickdeals password

17,685 24,142 January 17, 2018 at 01:44 PM
Hello, I hope you are doing well.

I need to change my Slickdeals password as soon as possible due to an urgent security issue.

I tried doing so by going to my User Control Panel > Settings & Options > Account Settings > Password. I then clicked on the Reset Password link.

I get brought to the Lost Password Recovery Form page, which is strange in itself because I didn't lose my password, but would just like to change it. In any case, I entered my email address, then clicked the Request Username / Password Now button. A new page shows a message of "An email has been sent with instructions on how to reset your password."

I have done that over 5 times and haven't received a single email. I am still receiving other emails from Slickdeals, such as deal alerts.

Thank you,
Tofu Vic

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Joined Dec 2009
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#2
Quote from TofuVic
:
Hello, I hope you are doing well.

I need to change my Slickdeals password as soon as possible due to an urgent security issue.

I tried doing so by going to my User Control Panel > Settings & Options > Account Settings > Password. I then clicked on the Reset Password link.

I get brought to the Lost Password Recovery Form page, which is strange in itself because I didn't lose my password, but would just like to change it. In any case, I entered my email address, then clicked the Request Username / Password Now button. A new page shows a message of "An email has been sent with instructions on how to reset your password."

I have done that over 5 times and haven't received a single email. I am still receiving other emails from Slickdeals, such as deal alerts.

Thank you,
Tofu Vic
Hiya TofuVic. Sending you a PM now.
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Joined Nov 2006
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#3
I can't find anywhere that allows you to change your password short of what OP is saying. I don't need to reset it, I want to CHANGE It. Is there no way to do this?
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#4
Quote from rdilliker
:
I can't find anywhere that allows you to change your password short of what OP is saying. I don't need to reset it, I want to CHANGE It. Is there no way to do this?
perhaps the language is not what you were expecting, but the reset password link is what you use to change it Smilie
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#5
Quote from acesmuzic
:
perhaps the language is not what you were expecting, but the reset password link is what you use to change it Smilie
Quite annoying and pretty non-standard to have to request a link to change your password as if you've forgotten it.
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#6
Quote from rdilliker
:
Quite annoying and pretty non-standard to have to request a link to change your password as if you've forgotten it.
Thanks for the feedback Smilie
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#7
Quote from rdilliker
:
Quite annoying and pretty non-standard to have to request a link to change your password as if you've forgotten it.
It's actually not that uncommon; we do so for security reasons, so that you must have access to your email to change your password. If you left yourself logged in somewhere, someone couldn't just change your password on you Smilie
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