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PSA: Apple May Replace Some iPhone 6 Plus Models Needing Whole-Device Repairs With iPhone 6s Plus Through March, 2018

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Sources:

MacRumors:
https://www.macrumors.com/2018/01...lacements/

Phone Arena:
https://www.phonearena.com/news/F...s_id101796

"...With the heavy demand for iPhone 6 and iPhone 6 Plus batteries, Apple has probably run through much of its remaining inventory of those phones. Restarting production to meet demand for replacement units and batteries might take some time.

Keep in mind that if your iPhone is getting a batter replacement, that alone doesn't qualify you for a whole new replacement unit. To be eligible for a whole device replacement, your handset needs to have suffered damage to its motherboard, Lightning connector, or a component not easily replaceable. And even if you have been given the green light to turn in your Apple iPhone 6 Plus for a replacement, it doesn't guarantee that you will be receiving an iPhone 6s Plus instead.

There are major difference between the iPhone 6s and iPhone 6s Plus. The older model is powered by the Apple A8 with a 64-bit dual-core CPU running at a clock speed of 1.4GHz and includes the PowerVR GX6450 GPU. The iPhone 6s Plus features the A9 SoC with a 64-bit dual-core 1.84GHz CPU, and the PowerVR GT7600 GPU. In addition, the iPhone 6s Plus doubles the amount of RAM found in the older model, to 2GB. And the camera on that unit comes with a nice upgrade to 12MP on back and 5MP in front from the prior year's 8MP and 1.5MP, respectively."
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Created 01-21-2018 at 09:15 AM by TekkenLord
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26 Comments

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#2
Thanks for the heads up!
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#3
So my 3 year old iPhone 6 plus has multi touch problem. You think they will replace it?
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#4
Sounds like a great deal, like the old ipod nano replacement one. I got tons of ipod nano 7th gens, from back then lol
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#5
Will they replace all the problemed iphone6 ?
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#6
Not many iphone 6 that are still
under warranty.
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#7
So... from reading the articles. It seems that we have to want to repair the iPhone 6 Plus (not just battery) before they would exchange it.

How much would that cost?
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#8
Apple Lied

I went in with my dead iPhone 7 to do a battery replacement and they turn around and tried to sell me a refurbished iPhone 7 for $319. This happen at the Apple South Coast Plaza Store and the second time I went to their approved vendor Mac Fusion an Seal Beach and was told the same thing. I went to a third party to replaced my battery and it is working now. So the whole BS about $29 battery replace are just to get you in to sell you more iPhone. Shame on you Apple.
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01-21-2018 at 10:18 AM
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Our community has rated this post as helpful. If you agree, why not rep Mr.Schmo?
#10
Quote from raven69david
:
Cool story bro! but 100% false. Apple NEVER gives refurbished devices. NEVER! Authorized Service providers are not part of the $29 replacement deal unless they agree to do it for that price. Now that's you've replaced the battery with a 3rd party unit, that iPhone will NEVER be serviced again by apple so now you're stuck with it regardless of what happens. Shame on you Vince for coming in here to start crap and post what you think is the truth. #Uninformed

Replacing the battery DOES NOT FIX issues with a slow device. Backup/restore through iTunes ONLY will fix this issue. Your iPhone 7 is not old enough to be part of this issue, but it's certainly possible that the battery cycle count may be at or close to 500, but that doesn't make the battery bad. I'm 100% confident your battery passed and you still insisted, like most others that we're seeing, being stubborn about replacing the battery which will NOT fix the issue.
Well, you're WRONG! I had an iPad replaced with a refurb at the Apple store a couple years ago.

NEVER is a Very Big word!Wave
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#11
Quote from VinceT2286
:
Apple Lied

I went in with my dead iPhone 7 to do a battery replacement and they turn around and tried to sell me a refurbished iPhone 7 for $319. This happen at the Apple South Coast Plaza Store and the second time I went to their approved vendor Mac Fusion an Seal Beach and was told the same thing. I went to a third party to replaced my battery and it is working now. So the whole BS about $29 battery replace are just to get you in to sell you more iPhone. Shame on you Apple.
What Raven said and welcome to SD! But yeah, ain't true what ya said dude.
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#12
Quote from raven69david
:
Cool story bro! but 100% false. Apple NEVER gives refurbished devices. NEVER! Authorized Service providers are not part of the $29 replacement deal unless they agree to do it for that price. Now that's you've replaced the battery with a 3rd party unit, that iPhone will NEVER be serviced again by apple so now you're stuck with it regardless of what happens. Shame on you Vince for coming in here to start crap and post what you think is the truth. #Uninformed

Replacing the battery DOES NOT FIX issues with a slow device. Backup/restore through iTunes ONLY will fix this issue. Your iPhone 7 is not old enough to be part of this issue, but it's certainly possible that the battery cycle count may be at or close to 500, but that doesn't make the battery bad. I'm 100% confident your battery passed and you still insisted, like most others that we're seeing, being stubborn about replacing the battery which will NOT fix the issue.
This is most likely correct. Source: had it happen to me, I know for a fact they're not refurbished. The little cardboard boxes they come in don't mean they're refurbs, it's just cheaper to Apple to ship them to store for replacements.
Also, not really a "deal"
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#13
Quote from Mr.Schmo
:
Well, you're WRONG! I had an iPad replaced with a refurb at the Apple store a couple years ago.

NEVER is a Very Big word!Wave
Your incorrect , any device that's under warranty and they replace is a refurb. If it's out of warranty they'll offer a refurb at a discount.
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#14
a friend of mine had to pay for new phone 6 when screen stopped working

http://www.businessinsider.com/ap...ble-2016-8
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#15
Quote from raven69david
:
Cool story bro! but 100% false. Apple NEVER gives refurbished devices. NEVER! Authorized Service providers are not part of the $29 replacement deal unless they agree to do it for that price. Now that's you've replaced the battery with a 3rd party unit, that iPhone will NEVER be serviced again by apple so now you're stuck with it regardless of what happens. Shame on you Vince for coming in here to start crap and post what you think is the truth. #Uninformed

Replacing the battery DOES NOT FIX issues with a slow device. Backup/restore through iTunes ONLY will fix this issue. Your iPhone 7 is not old enough to be part of this issue, but it's certainly possible that the battery cycle count may be at or close to 500, but that doesn't make the battery bad. I'm 100% confident your battery passed and you still insisted, like most others that we're seeing, being stubborn about replacing the battery which will NOT fix the issue.
So for the whole time you thought they exchanged you a new phone if your phone is broken? Lol!
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