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PSA: redbox return period starts from the time of transaction, NOT time of pickup

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They must have recently changed this policy because it used to be starting from the time of pickup: http://www.redbox.com/transactionterms

"That one day minimum rental period is measured from the time you first receive your rental through 9:00 p.m. the next day – unless we tell you differently at the kiosk or otherwise before you rent"
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Joined Mar 2017
L1: Learner
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#2
Good information, I learned this lesson the hard way!
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Joined Jul 2008
Helping you save $ too
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#3
Nothing new, a decade give or take ago it happened to me, so I imagine always been the same.
I had reserved one maybe an hour or so before midnight my local time online. Picked it up next morning.

Thought I had a full 24 hours to return from pick up time stamp, but it was due back by the end of the same day at midnight local time. when I saw the late fee, and contacted them to see what went wrong, as a courtesy they offered me a free rental credit in my account. So if/when you find out the hard way, there is always customer service to try your luck with.
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Joined Jan 2011
Just Keep Swimming
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#4
Always thoughts it was 9pm the next day you order only or at the box.
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Joined Aug 2004
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#5
Just reserve it and pick it up at 12:01Am. Then it does not need to be returned until 9pm the NEXT day. You get 45hrs of rental.
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