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Upgrading graphic card for Optiplex 7010 mini tower

627 52 February 20, 2018 at 01:50 PM
The current graphic card is AMD Firepro 4800 https://www.amd.com/Documents/ati...asheet.pdf

It was working OK till now, but now we are seeing many lines on the desktop and lot of things are like redacted text. It had a couple of
Blue Screen of Death crashes. I looked at the crash dump files and the issue was Atikmdag.sys. I updated the driver for AMD Firepro 4800, but the
issue persists.

The user claims no new hardware/software was installed in last few months. The operating system is Windows 7 64 bit and the graphic card is supporting
two Dell P2213 monitors and a NEC MultiSync V463 for past 2-3 years. The operating system has the required Windows patches and the workstation is
running 24 X 7. It is used as the front end to view heating/cooling devices in nearby buildings. It has 8GB RAM and Resource monitor did not have any unusual load.

I did a anti-virus scan, but did not find any malware. I checked for device conflicts in Device manager, but did not find any.

1. What could be causing the issues?

2. Can upgrading the graphic card resolve it? If so, would Nvidia Quadro K1200 Low Power, Low Profile or
EVGA GeForce GTX 1070 SC GAMING ACX 3.0, 8GB GDDR5 work for such a situation?


Any suggestions would be helpful.

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#2
Quote from p_s_92
:
The current graphic card is AMD Firepro 4800 https://www.amd.com/Documents/ati...asheet.pdf

It was working OK till now, but now we are seeing many lines on the desktop and lot of things are like redacted text. It had a couple of
Blue Screen of Death crashes. I looked at the crash dump files and the issue was Atikmdag.sys. I updated the driver for AMD Firepro 4800, but the
issue persists.

The user claims no new hardware/software was installed in last few months. The operating system is Windows 7 64 bit and the graphic card is supporting
two Dell P2213 monitors and a NEC MultiSync V463 for past 2-3 years. The operating system has the required Windows patches and the workstation is
running 24 X 7. It is used as the front end to view heating/cooling devices in nearby buildings. It has 8GB RAM and Resource monitor did not have any unusual load.

I did a anti-virus scan, but did not find any malware. I checked for device conflicts in Device manager, but did not find any.

1. What could be causing the issues?

2. Can upgrading the graphic card resolve it? If so, would Nvidia Quadro K1200 Low Power, Low Profile or
EVGA GeForce GTX 1070 SC GAMING ACX 3.0, 8GB GDDR5 work for such a situation?


Any suggestions would be helpful.
You could try going back to an older version of the video driver from the manufacturer that pre-dates the issue. Could be some update messed things up.

If you have a system backup (which you should always have), you can go back to before the problem after saving whatever user and data files are needed.

A fresh install of Windows could not hurt either, but will likely take some time and effort to reload all the apps\setups\preferences.

That said, that is an under-powered card for a 3rd gen i7 but you do not need a 1070 either. If you want to upgrade, I would look at a low power 1050 TI which can be had for around 125-150 dollars.
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#3
The Firepro is a workstation level card. Usually for people doing CAD, 3D Graphics, maybe some mathematical modeling. None of these things should matter for a the front end to a HVAC controller I would think. The new cards you selected are both significantly overpowered for it's needs unless there is a specific software requirement your meeting. If there is the gaming card most likely won't meet it. Both are rather pricey and worth significantly more then the entire computer.

If this was my system and my problem I would suspect the GPU is dying, its certaintly old enough. I would try different monitors,cables just to rule out the easy and cheap. I would then remove and uninstall the graphics card. It looks like that system has onboard graphics. Install the intel GPU drivers and assuming your not meeting some specific software requirement see if that works. Even if you can only run one monitor temporarily that proves that it's the GPU at fault. If that fixes it pick up a cheaper GPU, something in the like $50 range. For dual monitors you really don't need any additional GPU horsepower just the connections to plug in the monitors you have.
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#4
Thanks for the reply.

Quote from YanksIn2009
:
You could try going back to an older version of the video driver from the manufacturer that pre-dates the issue. Could be some update messed things up.
Actually, I updated the driver to latest one from https://support.amd.com/en-us/kb-...ivers.aspx which fixed the issue for a day, then the lines started appearing again.
Quote from YanksIn2009
:
If you have a system backup (which you should always have), you can go back to before the problem after saving whatever user and data files are needed.
I tried System Restore but that also did not help.
Quote from YanksIn2009
:
That said, that is an under-powered card for a 3rd gen i7 but you do not need a 1070 either. If you want to upgrade, I would look at a low power 1050 TI which can be had for around 125-150 dollars.
Thanks, I will look at that. I looked for the 1050 TI but find it for 280 at https://www.amazon.com/gp/offer-l...dition=all
Best Buy has it for around $319 https://www.bestbuy.com/site/evga...Id=5668600
Am I missing something?
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Last edited by p_s_92 February 20, 2018 at 04:01 PM.
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#5
Thanks for the reply.

Quote from LiquidRetro
:
The Firepro is a workstation level card. Usually for people doing CAD, 3D Graphics, maybe some mathematical modeling. None of these things should matter for a the front end to a HVAC controller I would think. The new cards you selected are both significantly overpowered for it's needs unless there is a specific software requirement your meeting. If there is the gaming card most likely won't meet it. Both are rather pricey and worth significantly more then the entire computer.
I thought powering 3 monitors, two at 22 inch and one at 46 inch and running 24 X 7 for few years, might be causing it to malfunction.

Quote from LiquidRetro
:
If this was my system and my problem I would suspect the GPU is dying, its certaintly old enough. I would try different monitors,cables just to rule out the easy and cheap.
When I installed the drivers from https://support.amd.com/en-us/kb-...ivers.aspx it all worked fine for a day, which likely means the monitors/cables are OK.
Quote from LiquidRetro
:
I would then remove and uninstall the graphics card. It looks like that system has onboard graphics. Install the intel GPU drivers and assuming your not meeting some specific software requirement see if that works.


Even if you can only run one monitor temporarily that proves that it's the GPU at fault. If that fixes it pick up a cheaper GPU, something in the like $50 range. For dual monitors you really don't need any additional GPU horsepower just the connections to plug in the monitors you have.
Thanks, I will try that. We need a GPU to power two Dell P2213 monitors and a NEC MultiSync V463 monitor.

If EVGA - NVIDIA GeForce GTX 1050 Ti 4GB GDDR5 PCI Express 3.0 Graphics Card will work, I can get that.

I appreciate your advice and time.
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Quote from p_s_92
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Thanks for the reply.

Thanks, I will look at that. I looked for the 1050 TI but find it for 280 at https://www.amazon.com/gp/offer-l...dition=all
Best Buy has it for around $319 https://www.bestbuy.com/site/evga...Id=5668600
Am I missing something?

Depends on the version, but looks like the price is up to around 190-200. Seems like since the beginning of the year the price has really gone up according to camelcamelcamel. Not sure if that relates to the stock price run up somehow or what. Glad I got mine last year lol. Still, you likely can get by with far less of a graphics board, so maybe go that route. The 1050 ti at 130 or so dollars was excellent bag for the buck which is why I usually recommend it. Now that it is pushing 200, look for cheaper alternatives imo.
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Quote from p_s_92
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Thanks for the reply.



I thought powering 3 monitors, two at 22 inch and one at 46 inch and running 24 X 7 for few years, might be causing it to malfunction.


When I installed the drivers from https://support.amd.com/en-us/kb-...ivers.aspx it all worked fine for a day, which likely means the monitors/cables are OK.


Thanks, I will try that. We need a GPU to power two Dell P2213 monitors and a NEC MultiSync V463 monitor.

If EVGA - NVIDIA GeForce GTX 1050 Ti 4GB GDDR5 PCI Express 3.0 Graphics Card will work, I can get that.

I appreciate your advice and time.
The GPU really doesn't care what it's attached to, it cares about how many pixels it's pushing. Even then for desktop applications the card is essentially at idle. The reason you needed one in the first place was that machine needed more or different GPU outputs then were available with the integrated graphics. Integrated graphics are significantly more powerful then they were years ago. That said your 1050ti is a ton more card then you need. It's still considered a gaming card and is in demand due to crypto mining. It's about a $275 card at todays prices when it should be closer to $125 or less. You don't need that much horsepower if you can find a lower power cards with the outputs you need. Not every card can drive 3 displays if it has 3 outputs FYI.
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Quote from YanksIn2009
:
Depends on the version, but looks like the price is up to around 190-200. Seems like since the beginning of the year the price has really gone up according to camelcamelcamel. Not sure if that relates to the stock price run up somehow or what. Glad I got mine last year lol. Still, you likely can get by with far less of a graphics board, so maybe go that route. The 1050 ti at 130 or so dollars was excellent bag for the buck which is why I usually recommend it. Now that it is pushing 200, look for cheaper alternatives imo.
Thanks, I see the ZOTAC GeForce GTX 1050 Ti Mini https://www.amazon.com/gp/product/B01M27X994/ is around 250

What other lower priced cards would meet our needs of using two 22 inch Dell and a 46 inch NEC monitor NEC MultiSync V463?

Would NVIDIA GeForce GT 730 https://www.bestbuy.com/site/pny-...Id=6164149 at 80 or
NVIDIA GeForce GTX 1050 https://www.bestbuy.com/site/pny-...Id=5711723 220 be OK for our needs?

I appreciate your advice.
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Quote from LiquidRetro
:
The GPU really doesn't care what it's attached to, it cares about how many pixels it's pushing. Even then for desktop applications the card is essentially at idle. The reason you needed one in the first place was that machine needed more or different GPU outputs then were available with the integrated graphics. Integrated graphics are significantly more powerful then they were years ago. That said your 1050ti is a ton more card then you need. It's still considered a gaming card and is in demand due to crypto mining. It's about a $275 card at todays prices when it should be closer to $125 or less. You don't need that much horsepower if you can find a lower power cards with the outputs you need. Not every card can drive 3 displays if it has 3 outputs FYI.
Thanks, would NVIDIA GeForce GT 730 https://www.bestbuy.com/site/pny-...Id=6164149 at 80 or
NVIDIA GeForce GTX 1050 https://www.bestbuy.com/site/pny-...Id=5711723 220 be OK for our needs?

Thanks for your advice.
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Quote from p_s_92
:
Thanks, I see the ZOTAC GeForce GTX 1050 Ti Mini https://www.amazon.com/gp/product/B01M27X994/ is around 250

What other lower priced cards would meet our needs of using two 22 inch Dell and a 46 inch NEC monitor NEC MultiSync V463?

Would NVIDIA GeForce GT 730 https://www.bestbuy.com/site/pny-...Id=6164149 at 80 or
NVIDIA GeForce GTX 1050 https://www.bestbuy.com/site/pny-...Id=5711723 220 be OK for our needs?

I appreciate your advice.

A 730 is a little better than what you have now, so as long as it outputs the multiple screens you need it is likely fine for your needs (check the specs and connectors). The 1050 is similar to the 1050 TI (a little less powerful) and not worth spending that kind of money on right now imo. That said, spending 80 dollars on a 730 is sort of a waste imo. I would look to Ebay and get a used or refurbed one for less. If you are going to spend 80 dollars or so, you may as well look to a used or refurbed 750 TI, which will be much better bang for the buck imo (again assuming it has the 3 outputs you need).
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Quote from YanksIn2009
:
A 730 is a little better than what you have now, so as long as it outputs the multiple screens you need it is likely fine for your needs (check the specs and connectors). The 1050 is similar to the 1050 TI (a little less powerful) and not worth spending that kind of money on right now imo. That said, spending 80 dollars on a 730 is sort of a waste imo. I would look to Ebay and get a used or refurbed one for less. If you are going to spend 80 dollars or so, you may as well look to a used or refurbed 750 TI, which will be much better bang for the buck imo (again assuming it has the 3 outputs you need).
I will try ebay for a used one. Sometimes you get a raw deal when buying from ebay so I need to look carefully.

Thanks, I appreciate all your advice in this thread.
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